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Ending homelessness

We’re ending homelessness in Boston.

We work with nonprofit and community partners to coordinate housing and services for homeless households in Boston. We apply for and distribute grants, collect and report data about homelessness in Boston, and set system-wide policies and goals.  

Are you looking for help? If you are homeless or someone you know is homeless, follow the link below for help:

These organizations can help

If you’re at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200Monday through Friday, from 9 a.m. - 5 p.m. For help outside these hours, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.

Still have questions? Contact:
Neighborhood Development
26 Court Street
8th, 9th, and 11th Floors
Boston, MA 02108-2501

Our progress

In 2015, Mayor Walsh released Boston’s Way Home: An Action Plan to End Veteran and Chronic HomelessnessUnder his plan, we’ve made huge strides.

Highlights:
  • Chronic homelessness reduced by 19 percent
  • Veteran homelessness reduced by 32 percent
  • Boston’s Way Home Fund reached its goal of raising $10 million two years ahead of schedule
  • $4.7 million committed to creating 157 new housing opportunities for unaccompanied youth and young adults experiencing homelessness as part of our Rising to the Challenge plan 
  • Transformed homeless services system into a coordinated network focused on helping the most vulnerable households across our City
By the numbers
  • Over 15,000 homeless people housed since Mayor Walsh took office in 2014 
  • On average, 2,115 single adults experience homelessness on a single night 
  • Two percent of people experiencing homelessness on a single night are sleeping outside — the lowest rate of any major city
  • Over 1,000 chronically homeless individuals housed 
  • More than 1,300 homeless veterans housed 
  • $38.3 million in annual grants for housing and services to help the homeless
Watch: Three stories

Ways to help

You can help someone experiencing homelessness. Volunteer with a nonprofit, donate clothes or food, and more.

Find out how to help

Annual Homeless Census

Each year, volunteers go through every neighborhood in Boston to count, survey, and offer shelter and services to people staying on the street.

past census reports

Boston Continuum of Care

We lead the local planning body known as a Continuum of Care that’s designated by the U.S. Department of Housing and Urban Development to coordinate housing and services for homeless households in Boston.

For news, updates, and funding opportunities for nonprofits and government agencies, visit our Continuum of Care page:

Continuum of Care