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Office of Housing Stability

We help residents find and maintain stable, safe, and affordable housing.

Apply for Rental Assistance

The Boston Public Health Commission issued a new public health order on August 31, 2021, establishing a moratorium on evictions in the City of Boston. If the Housing Court has ordered you to leave, you may not have to. Notify the Boston Public Health Commission at boardofhealth@bphc.org or 617-534-5855 if you believe the order has been violated. 

If you’re able to, you should pay your rent.  If you need help paying your past and future rent, apply for rental assistance today. Applying for rental assistance may “stop the clock” on the eviction process if you have a case in Housing Court.

For more information, call 617-635-4200 or email OHSintake@boston.gov.

VISIT US
43 Hawkins Street
Boston, MA 02114
Monday through Friday, 9 a.m. - 5 p.m.
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Having housing issues in Boston?

Get help

Only a judge can evict you. A landlord cannot force you out by changing the locks or shutting off the utilities. Visit the "I'm having problems with my landlord" drawer for more information.

STEP 1

Applying for rental assistance now may temporarily stop your housing court case. Specifically, the court cannot “enter a judgment” against you or “issue an execution” before your financial assistance has been approved or denied.

If you can’t pay your rent, you should work with your landlord to seek financial assistance from:

If you received a Notice to Quit or Eviction Summons and Complaint from the Court, visit our "how to respond to an eviction" and "what to do when facing eviction". Those pages have more information about legal resources.

STEP 2

Fill out this form (available in EnglishEspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى) in your preferred language and email it to OHSintake@boston.gov. An Office of Housing Stability staff member will review the form and, if you qualify, refer your case to a lawyer from Greater Boston Legal Services.

STEP 3

Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic. You can complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.

Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic. Complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.

Apply for funds to help with rental arrears with:

You cannot be evicted if you have a rental assistance application pending.  Specifically, the court cannot “enter a judgment” against you or “issue an execution” before your financial assistance has been approved or denied.

Please call 2-1-1 or visit this website for more information about resources outside of the City of Boston.

If you have a housing voucher, please watch this housing recertification video. You can also view this housing recertification presentation.

Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic. Complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.

A landlord cannot force you out by changing the locks or shutting off the utilities. Landlords must follow a legal process. Learn about the eviction process.

Your landlord cannot:
  • move your belongings out of your apartment
  • change your locks
  • shut off your utilities, or 
  • interfere with your use of the unit without permission from the court.
if your landlord has done or threatens to do any of the above, you should:
  1. Call the police.
  2. Call the Attorney General's Office at 617-727-8400 or fill out this form
  3. Call the Office of Housing Stability at 617-635-4200 or 3-1-1 and ask for legal assistance.
  4.  Fill out this form (available in EnglishEspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى) in your preferred language and email it to OHSintake@boston.gov.
Contact Inspectional Services at 617-635-5300 if:
  • your apartment needs repairs or is in code violation, or
  • your utilities have been shut off.

If you feel that you are being discriminated against, contact the Office of Fair Housing and Equity at 617-635-2500.

Visit this MassLegalHelp page for more information.

Apply for:
  • ERMA, which can offer up to $10,000 in mortgage assistance, or
  • ABCD Mortgage Assistance, which can offer up to $4,000 in mortgage assistance.

Virtual walk-in hours and clinics

Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic for small landlords and tenants. Complete our online form to RSVP for this virtual clinic. 

Every Wednesday at 12 p.m., Office of Housing Stability staff host virtual walk-in hours to answer your housing questions. Complete our online form to RSVP for these walk-in hours.

At both the clinics and walk-in hours, staff can assist you with Rental Relief Fund applications and other financial assistance.

Emergency Housing Voucher Information

If you're looking for information on the Emergency Housing Voucher (EHV) Program, email ehvinfo@boston.gov or leave a voicemail at 617-635-0347.

Internship opportunities

The Office of Housing Stability (OHS) is constantly looking for new ways to partner with undergraduate and graduate students who share an interest in:

  • housing affordability
  • housing justice, and
  • eviction prevention.

Interns with OHS will have the opportunity to learn from staff who are knowledgeable about housing resources for tenants and landlords. They'll work with Boston residents who are at risk of housing instability.

Interns may also have the opportunity to support the:

  • research
  • development, and
  • implementation of new programs and policies that the office is exploring.

Fill out our expression of interest form to apply for an internship.

Contact us

Housing Crisis Support

We help tenants in housing crisis due to fire, natural disaster, eviction, or condemnation. Email housingstability@boston.gov or call 617-635-4200 to contact us. We also have information on emergency resources for tenants. Our goal is to put residents on the path to housing stability.

Tenant and Landlord Information

We provide information to tenants and landlords about their rights and responsibilities.

Program and Resource Development

We develop tenant and landlord resources and programs. We want to promote the creation and preservation of stable and affordable housing in Boston.

Advocacy and Policy

We research, draft, and put in place policies that aim to prevent displacement. Our goal is to keep our communities intact.

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