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Internet connectivity and technology supports during COVID-19 response

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We have information and resources on connecting to the Internet and accessing technology resources.

This page will be updated frequently with information about resources to support the Internet connectivity and technology needs of Bostonians during the coronavirus (COVID-19) response.

Special offers for low-income residents

Comcast

Comcast is offering 60 days of free service to new Internet Essentials customers and free remote installation. It's also increasing service speeds for new and existing customers. Apply for service.

VERIZON

Verizon announced two months of waived Internet and voice service charges for current Lifeline customers. The company also has new, affordable Internet options for low-income households.

Starry

Starry is offering free service until the end of May to all current Starry Connect subscribers and anyone who signs up for Starry Connect before the end of May. You must live in a building that is currently served by the Starry Connect program.

PCs for people

PCs for People offers low-cost Wi-Fi hotspots and computers to qualifying households. They now accept Pell Grant documentation for eligibility for higher education students impacted by COVID related school closures.

Remote learning supports

Boston Public Schools students

Boston Public Schools is working to ensure that students’ remote learning needs are met during their time away from school.

Boston Public Schools is providing Chromebooks to students who do not have consistent access to a computer at home:

Chromebook Info and Requests

Boston Public Schools also has a page to provide guidance and resources about remote learning:

Remote learning info

Didn't receive a hotspot?

High schools have provided students with a free cell phone/hotspot through the 1 Million Project. If you were unable to receive a hotspot prior to the school closure, we encourage you to explore the Internet options on this page. Boston Public Schools will continue to let families know about additional resources over the coming weeks if they are unable to apply for one of the current promotions.


Higher Education Students

If you are a higher education student living in Boston and do not have Internet access, you may qualify for one of the special offers listed on this page. If you do not see what you need here, please contact digital.equity@boston.gov.

Steps Internet Service Providers are taking

Many Internet Service Providers in Boston have signed onto the Keep Americans Connected Pledge. See if your ISP has signed on to this pledge.

Signees pledge to:
  1. Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic
  2. Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic, and
  3. Open its Wi-Fi hotspots to any American who needs them.
Find your provider

Home broadband service providers and wireless carriers serving Boston may also be taking additional steps to support new and existing customers impacted by COVID. Find your local provider below.

Nonprofit resources for remote work

Tech Soup has created a list of resources for nonprofit organizations shifting to remote work:

Tech Soup resources