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There’s some new content on Boston.gov that we think you might find useful, and even enjoy...
As with all of our editorial content, we’re giving City staff guidelines for when they create...
The Digital Team is doing its part to honor this pending Boston landmark.
After an inspiring visit to the City of Boston archives, we decided to launch a new video series...
We’re making things a little bit easier when it comes to buying death certificates from the...
A few weeks ago, the product and engineering members of the Digital team took part in a "Debt...
This Saturday, part of our Digital Team at the City of Boston will be mentoring and speaking at...
We wanted to highlight some lesser-known projects that deserve your attention.
We work with departments across the City at the Digital Team. Sometimes, the work we do isn’t...
Hey, Boston! It’s time to show off your civic pride.
In case you didn’t know, the City of Boston is a really, really big organization. Because of...
We’re asking for your help as we redesign our 311 web interface.
One of our core principles as a Digital Team is to build an energizing environment, because if...
Jeanethe Falvey brings more than 10 years of experience in web communications and digital strategy...
We have a lot of useful information and resources at the City of Boston. The trouble is that...
We’ve learned a lot in the past year, both from our successes and our failures.
We’re looking for a web developer to join us in building modern, easy-to-use web apps that...
A story about how the numbers we look at lie to us all the time.
We’ve talked a lot about the new look and feel of Boston.gov — we even made...
We want curious, thoughtful, and entrepreneurial students with a passion for doing impactful...
We've made it so that anyone can see the code that makes Boston.gov work.
Unlike the private sector, where companies serve specific audiences and customers, the City’s...
Part of our mission in Innovation and Technology is connecting residents with the information they...
Today the Digital Team is celebrating a major milestone. We’re dropping the welcome mat...
It may be obvious to anyone who’s visited CityofBoston.gov over the past 20 years, but the...
We’re asking everyone from amateur enthusiasts to proud professionals to share their favorite...
We promised to give you more consistent updates from our work on the boston.gov redesign, and...
We want you to see what we’re working on, but more importantly, we want you to give us...
As work on Boston.gov continues, it’s crucial that the site grows and adapts to the changing...
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Mar 10

Writing for a human-centered website

We’ve talked a lot about taking a human-centered approach to building Boston.gov. At the...

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