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Part of our mission in Innovation and Technology is connecting residents with the information they need in simple and easy-to-access ways.

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Today the Digital Team is celebrating a major milestone. We’re dropping the welcome mat outside Boston's new digital front door.

It may be obvious to anyone who’s visited over the past 20 years, but the City’s digital platforms lack a style guide.

We’re asking everyone from amateur enthusiasts to proud professionals to share their favorite photos of these spots around Boston .

We promised to give you more consistent updates from our work on the redesign, and today we deliver.

We want you to see what we’re working on, but more importantly, we want you to give us feedback.

As work on continues, it’s crucial that the site grows and adapts to the changing needs of residents.

We’ve talked a lot about taking a human-centered approach to building At the heart of that discussion is language.

Trash or garbage? Department or office? It may seem like minutiae, but these are the debates the Digital Team is having every day.

We can’t predict what the future will hold, but with Drupal, we’ll have a better chance to adapt.

First impressions are important, and color and style can make or break your design.

Most websites are built with mobile users in mind, and with good reason.

Mayor Martin J. Walsh announced today that the City of Boston is launching Boston PayTix, a new app that allows for quick, convenient and secure parking ticket payments by smartphone.

On the pilot site, we’ve shown you a very simple version of our navigation and menus, but as we’ve told you before, our system is vast .

We’ve already received lots of feedback about the pilot site, but now you have a chance to get directly involved in the process.

We here at the Digital Team got our hands on the newsletter — complete with ’90s clipart — about the announcement and we had to share.

The pilot site provides a preview of the new design and encourages feedback as the broader site is developed.

We’ve talked before about the importance of listening to users in designing a website. Today, we’re putting our money where our mouth is.

With the end of December comes obligatory year-in-review posts. But rather than drag you back through 2015, I thought I’d give you a look at the team behind the work.

This is the fourth in a series of posts about our Strategic Principles.

This is the third in a series of posts about our four Strategic Principles.

This is the second in a series of posts about our four Strategic Principles.

This is the first in a series of posts about our four Strategic Principles.

Our mission is not just to revamp the City’s website. Our mission is to create a useful tool that solves problems rather than creates them and also makes interacting with City government a smooth...

We’re already a few weeks into working with our design partners, IDEO and Acquia.

How do you engage the public about redesigning a city's website? You may think surveys, but for our table at TechJam we thought an adult-sized game of Jenga might be more fun!

If you've visited us since our last post, you've likely noticed that we added a timeline.

Clunky. Confusing. Bland. We could be describing the current state of or the Request for Proposal (RFP) we were drafting to redesign it.

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