City department hours
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City Hall is only open to the public on Tuesdays and Fridays, from 9 a.m. - 5 p.m. If you need to visit a department at City Hall, you must make an appointment.
Can't find what you're looking for?
Our 311 operators are available 24/7 to help point you in the right direction. Call 311, or 617-635-4500.