Inspectional Services
The mission of the Inspectional Services Department (ISD) is to protect the health and safety of Boston's business and residential communities by enforcing building, housing, health, and environmental regulations effectively and consistently.
Our Commissioners Bulletins are official guides to provide updates, guidance and clarification on the implementation of Boston's codes, policies and regulations.
Take Advantage of our online portal
The online option saves you time — you can apply online and even print out your permit when it has been approved by us. Right now, you can apply for some of our permits online, but the list will continue to grow over time.
Contact
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1010 Massachusetts Avenue
5th FloorBoston, MA 02118 -
Office hoursMonday through Friday, 8 a.m. - 4 p.m. -
Notice of Accommodation
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Records Request
Requesting a copy of records? Check our Public Records Center.
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Our Divisions
Housing
Find helpful housing resources and programs for renters, landlords, contractors and property owners.
Health Division
The Health Division oversees and enforces food and sanitary laws in the city, including all establishments that serve food.
Environmental Sanitation
This division is comprised of three sections: Rodent Control, Site Cleanliness, and Auto Shop Licensing and Enforcement
Constituent Services
The Constituent Services Division is composed of call center representatives, community liaisons, and the Investigation and Enforcement Team.
Weights and Measures
We protect consumers when they buy products sold by weight or volume. We inspect devices like taximeters, gas pumps, home heating oil trucks, and scales.
311 Service Requests
To make a service request please contact 311 or go online to the 311 service app.
About Our Work
We are made up of five regulatory divisions. Our goal is to protect and improve the quality of life for all Boston residents. Our mission is to serve the public by protecting the health, safety, and environmental stability of Boston's business and residential communities.
Contact
-
1010 Massachusetts Avenue
5th FloorBoston, MA 02118 -
Office hoursMonday through Friday, 8 a.m. - 4 p.m.
-
Notice of Accommodation
-
Records Request
Requesting a copy of records? Check our Public Records Center.
