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Contact Boston City Hall

Contact Boston City Hall

Boston City Hall is located in the heart of downtown Boston.

To contact Boston City Hall, call 311 or 617-635-4000.

The building's third floor entrance is from City Hall Plaza at Government Center. The building's first floor entrance is from Congress Street near Faneuil Hall.

Still have questions? Contact:
Mayor's Office
1 City Hall Square, Suite 500
Boston, MA 02201-2013
United States

General hours of City Hall

The general hours of operation for City Hall are Monday through Friday, 8:30 a.m. - 5 p.m

City Hall zip codes

The post office recognizes Boston City Hall's primary address as 1 CITY HALL SQUARE. As a secondary address, it recognizes 1 CITY HALL PLAZA.

Each department is given a unique four-digit zip code that you can add to City Hall's five-digit zip code.You can use it on stationery and envelopes to ensure the fastest mail delivery.

Address line 1 Address line 2 City, State
ZIP+4
BOSTON CITY HALL 1 CITY HALL SQ BOSTON MA 02201-1020
CITY RECORDS 1 CITY HALL SQ, RM 206 BOSTON MA 02201-2005
REGISTRY OF BIRTHS & DEATHS 1 CITY HALL SQ, RM 213 BOSTON MA 02201-2006
OFFICE OF THE PARKING CLERK 1 CITY HALL SQ, RM 224 BOSTON MA 02201-2007
ELECTIONS 1 CITY HALL SQ, RM 241 BOSTON MA 02201-2008
CENSUS 1 CITY HALL SQ, RM 241 BOSTON MA 02201-2008
VOTER REGISTRATION 1 CITY HALL SQ, RM 241 BOSTON MA 02201-2008
CREDIT UNION 1 CITY HALL SQ, RM 242 BOSTON MA 02201-2009
ELDERLY COMMISSION 1 CITY HALL SQ, RM 271 BOSTON MA 02201-2010
ASSESSING 1 CITY HALL SQ, RM 301 BOSTON MA 02201-2011
CHILD CARE CENTER 1 CITY HALL SQ, RM 401 BOSTON MA 02201-2012
CITY CLERK 1 CITY HALL SQ, RM 601 BOSTON MA 02201-2014
PRESS OFFICE 1 CITY HALL SQ, RM 603 BOSTON MA 02201-1065
YOUTH COUNCIL 1 CITY HALL SQ, RM 603 BOSTON MA 02201-1070
EMERGENCY MANAGEMENT 1 CITY HALL SQ, RM 603 BOSTON MA 02201-1075
ADMINISTRATION AND FINANCE
(CFO)
1 CITY HALL SQ, RM 608 BOSTON MA 02201-2016
HUMAN RESOURCES
(HR; OHR)
1 CITY HALL SQ, RM 612 BOSTON MA 02201-2017
WORKERS COMPENSATION
(WORKMANS COMP)
1 CITY HALL SQ, RM 613 BOSTON MA 02201-2018
LAW DEPARTMENT 1 CITY HALL SQ, RM 615 BOSTON MA 02201-2019
LABOR RELATIONS 1 CITY HALL SQ, RM 624 BOSTON MA 02201-2020
INNOVATION AND TECHNOLOGY 1 CITY HALL SQ, RM 703 BOSTON MA 02201-2021
NEIGHBORHOOD SERVICES 1 CITY HALL SQ, RM 708 BOSTON MA 02201-2022
PUBLIC WORKS 1 CITY HALL SQ, RM 714 BOSTON MA 02201-2024
CULTURAL AFFAIRS 1 CITY HALL SQ, RM 716 BOSTON MA 02201-2025
WOMEN'S COMMISSION 1 CITY HALL SQ, RM 716 BOSTON MA 02201-2025
TRANSPORTATION DEPARTMENT 1 CITY HALL SQ, RM 721 BOSTON MA 02201-2026
MINORITY AND WOMENS BUSINESS 1 CITY HALL SQ, RM 800 BOSTON MA 02201-2027
ANIMAL CONTROL 1 CITY HALL SQ, RM 801 BOSTON MA 02201-2028
SPECIAL EVENTS 1 CITY HALL SQ, RM 802 BOSTON MA 02201-2029
TRUST OFFICE 1 CITY HALL SQ, RM 803 BOSTON MA 02201-2030
IMMIGRANT ADVANCEMENT 1 CITY HALL SQ, RM 803 BOSTON MA 02201-2030
ENVIRONMENT DEPARTMENT 1 CITY HALL SQ, RM 805 BOSTON MA 02201-2031
BAIS 1 CITY HALL SQ, RM 806 BOSTON MA 02201-2032
BENEFITS AND INSURANCE 1 CITY HALL SQ, RM 807 BOSTON MA 02201-2033
PROCUREMENT (PURCHASING) 1 CITY HALL SQ, RM 808 BOSTON MA 02201-2034
LICENSING BOARD 1 CITY HALL SQ, RM 809 BOSTON MA 02201-2035
PROPERTY MANAGEMENT 1 CITY HALL SQ, RM 811 BOSTON MA 02201-2036
BUDGET DEPARTMENT 1 CITY HALL SQ, RM 813 BOSTON MA 02201-2037
RETIREMENT BOARD 1 CITY HALL SQ, RM 816 BOSTON MA 02201-2038
CONSUMER AFFAIRS 1 CITY HALL SQ, RM 817 BOSTON MA 02201-2039
CIVIL RIGHTS 1 CITY HALL SQ, RM 966 BOSTON MA 02201-2041
FAIR HOUSING COMMISSION 1 CITY HALL SQ, RM 966 BOSTON MA 02201-2041
DISABILITIES COMMISSION 1 CITY HALL SQ, RM 966 BOSTON MA 02201-2041
INTERGOVERNMENTAL RELATIONS 1 CITY HALL SQ, RM 968 BOSTON MA 02201-2042
COMPLAINTS DEPARTMENT 1 CITY HALL SQ, FL 4 BOSTON MA 02201-2044
MAYOR'S OFFICE 1 CITY HALL SQ, SUITE 500 BOSTON MA 02201-2013
CITY COUNCIL 1 CITY HALL SQ, SUITE 550 BOSTON MA 02201-2043
COUNCILORS 1 CITY HALL SQ, SUITE 550 BOSTON MA 02201-2043
PLANNING & DEVELOPMENT AGENCY 1 CITY HALL SQ, FL 9 BOSTON MA 02201-2040

PLANNING & DEVELOPMENT AGENCY
(PLANNING AND ZONING)

1 CITY HALL SQ, FL 9 BOSTON MA 02201-1265

PLANNING & DEVELOPMENT AGENCY
(RESEARCH)

1 CITY HALL SQ, FL 9 BOSTON MA 02201-1270

PLANNING & DEVELOPMENT AGENCY
(DIRECTOR'S OFFICE)

1 CITY HALL SQ, FL 9 BOSTON MA 02201-1275

PLANNING & DEVELOPMENT AGENCY
(LEGAL)

1 CITY HALL SQ, FL 9 BOSTON MA 02201-1280

PLANNING & DEVELOPMENT AGENCY
(ECONOMIC DEVELOPMENT)

1 CITY HALL SQ, FL 9 BOSTON MA 02201-1285
AUDITING 1 CITY HALL SQ, M 04 BOSTON MA 02201-2001
COLLECTOR OF TAXES
(TAX COLLECTOR)
1 CITY HALL SQ, M 05 BOSTON MA 02201-2002

TAXPAYER REFERRAL ASSISTANCE CENTER
(TRAC)

1 CITY HALL SQ, M 14 BOSTON MA 02201-2003
TREASURY DIVISION 1 CITY HALL SQ, M 33 BOSTON MA 02201-2004

Map of City Hall location

Getting to City Hall

Getting to City Hall

To get to City Hall by subway or bus, you can take public transportation through the MBTA.

  • Green Line to Park St or Haymarket
  • Blue line to State St or Bowdoin
  • Orange to State Street or Haymarket
  • Red line to Park Street station and transfer to the Green towards Lechmere, or walk from Downtown Crossing, or
  • the 92 and 93 buses, which stop outside City Hall on Congress Street.
Driving From the North

Use I-93 South and take Exit 24-A for Government Center. Stay in right lane on ramp. At top of the off ramp, proceed across Surface Road onto Clinton Street. At end of Clinton Street, proceed left onto North Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Driving From the South

Use I-93 North and take Exit 23 for Government Center. Stay in left lane on ramp. At top of ramp, left lane becomes two lanes wide. Stay in lane marked for Government Center. This lane crosses Surface Road onto North Street. Follow North Street to intersection with Congress Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Driving from the West on Storrow Drive

Storrow Drive Traffic should access I-93 South. Use I-93 South and take Exit 24-A for Government Center. Stay in right lane on ramp. At top of the off ramp, proceed across Surface Road onto Clinton Street. At end of Clinton Street, proceed left onto North Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Driving from the East or West on the Mass. Pike

Massachusetts Turnpike (I-90) Traffic should access I-93 North. Use I-93 North and take Exit 23 for Government Center. Stay in left lane on ramp. At top of ramp, left lane becomes two lanes wide. Stay in lane marked for Government Center. This lane crosses Surface Road onto North Street. Follow North Street to intersection with Congress Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Driving from the East via the Sumner Tunnel

Traffic using the Sumner Tunnel should stay in the left lane marked for Government Center. Left lane exit ramp splits in two. Keep to left at this split for Government Center. From the top of the ramp, turn left onto New Chardon Street and proceed to Congress Street. Take a left onto Congress Street (passing under the Government Center Garage) and proceed to the intersection with North Street. Boston City Hall is directly on the right.

Car

Street parking downtown is extremely limited, though a few parking meters are nearby on Union Street and on Cambridge Street. There is no public parking in City Hall itself, but there are several commercial parking garages within walking distance.

For short-term parking for City Hall visitors, one low-cost option is the Parcel 7 Garage (entrance on New Sudbury Street). With validation from a local merchant, max 3 hours of parking costs $3. Please note: The City of Boston does NOT validate parking.

Bicycle

Bike racks are located at both the 3rd and 1st floor entrances.