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Innovation and Technology

We engage, empower, and improve life for residents in the City through technology.

Our team makes sure the networks, computers, and systems that support the City are secure and effective. We also manage the City’s websites and technologies focused on service delivery.

Innovation and Technology
1 City Hall Square
Room 703
Boston, MA 02201-2021
United States
Monday through Friday, 9 a.m. - 5 p.m.

Digital Equity Fund

The fund supports programs that advance digital equity in Boston. We're now accepting applications for 2019 funding. The deadline to apply is March 1, 2019.

Apply for the grant

Our Core Work


The “technology stack” is what makes the City’s foundation for communication. This includes devices, connectivity, servers, and software. The stack is essential to all government operations. In the 21st century, it’s as essential as electricity and roads.

Enterprise applications

City of Boston departments demand better tools and technology. We treat City employees the same way we treat residents and focus on their needs. Instead of struggling with old technology, City workers can get residents the help they need.



As technology changes, so do the needs of Boston residents. We need to offer services that run smooth, and meet expectations. New ways for communicating also offer new ways for residents to get involved with the City of Boston.


By using data, we can focus our time and money on areas of the City of Boston where the aid is needed the most. Data and analytics can improve transparency, and keep track of our progress on projects for the City.


Boston needs to be a place where everyone has options for affordable and fast broadband, and a chance to grow their digital skills. A more connected Boston also creates a more equal, innovative, and prosperous City.

Latest news

Latest news
The application for an alternate residency statement, before (left) and after (right).
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Forms: made by humans, for humans

Digital Team
Default News image
Jan 11

City Council honors lifelong City workers

City Council
A screenshot of the Github project board for our current bash week.
Jan 9

A year of tackling the small stuff through bash weeks

Digital Team
Update Meow New Years Cats
Jan 2

Cybersecurity resolutions for 2019

Innovation and Technology
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