Public Works
We ensure that Boston’s streets, sidewalks, and bridges are safe, clean and attractive. We maintain street lights and provide snow and ice control. We also manage residential garbage collection and disposal as well as curbside recycling.
Our department provides core basic services essential to neighborhood quality of life. We direct the general construction, maintenance, and cleaning of approximately 802 miles of roadways throughout the City. We operate two major drawbridges, maintain 68,055 City-owned street lights, and supervise contracts for the removal and disposal of approximately 260,000 tons of solid waste. We also operate Boston’s recycling program with an annual diversion of approximately 44,000 tons.
Learn more about how Public Works helps the City.
Contact
Street issues
You can find out more about how we protect and fix the Public Way in Boston.
Waste reduction
The Code Enforcement Police enforce state and City sanitary codes. They patrol the City on foot, bike, and car.
Connect Historic Boston
We’re working to connect historic sites in downtown Boston.
We want you to be able to safely bike, walk, and drive to these locations.
BOS:311 online service requests
Public records
Reports and publications
The Construction Inspection Unit (CIU) produces a daily report, Monday through Friday, of all active utility and private contractor construction work taking place in the Public Way throughout Boston. In addition, they list all City resurfacing and reconstruction projects.
Emergency work notified to the unit after normal work hours (Monday through Friday, 9 a.m. - 5 p.m.) is not available in the report until the following work day.
You can see what construction is taking place in your neighborhood, the reason for the work, the contact information for the company, and the estimated completion date of the project.