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How Public Works helps the City

How Public Works helps the City

Our department provides a number of services to residents, visitors, and businesses every day.

Highway Field Operations Division

We work 24 hours a day, seven days a week to care for the City’s streets and sidewalks. We run the City’s street cleaning program and fix potholes, and empty out litter baskets and pick up trash around the City. During snowstorms, we plow and de-ice all public streets in the City. We also clean and paint the Freedom Trail and organize neighborhood cleanups.

Construction Management Division

We repair and restore roads, sidewalks, pedestrian ramps, and work with utility companies. You can read the Active Utility Construction report to learn about construction in your neighborhood. You can also search active construction dataIf the City or a private company makes an asphalt patch, they need to use a Utility Repair Tag Marker.

Waste Reduction Division

We pick up residents’ trash, recyclable materials, and any leaf and yard waste. We take leaf and yard waste from April to DecemberIf you’re a Boston resident, we offer discounts on compost binsFrom May through August, we provide surplus paint swaps and dropoffs for used motor oil. Learn more about our trash schedule and our trash guidelines.

Street Lighting Division

We protect and fix all lighting systems that the City controls. We have final say on any lighting projects on City streets. We also are working to convert all street lights to LED. Learn how to fix common issues with streetlights.

Engineering Division

We manage projects that are total reconstructions of Boston streets or sidewalks. We also inspect bridges and help coordinate bridge reconstructions. You can now search historic engineering plans onlineWe resurface roads from April 1 to November 30. You can see a list of streets the City plans to resurface.

Permit Division

We give permits to businesses and residents who need to take up space or do work on City streets or sidewalks. We’re located at Room 715 in City Hall. That’s where we collect payments and hand out permits. Here’s our common forms, permits, and applications.

Still have questions? Contact:
Public Works
617-635-4900
1 City Hall Square
Room 714
Boston, MA 02201-2024
United States