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Neighborhood Services

Our staff attends community meetings, assists residents with city services, shares important information directly with neighborhoods, and helps the City respond to emergencies.

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We provide a forum for both groups and individuals to express concerns, request services, and extend opinions. We also serve to disseminate information and facilitate delivery of City services. We encourage, facilitate, and maximize resident input and participation in all aspects of government.

Neighborhood Services
Contact
617-635-3485
contactons@boston.gov
1 City Hall Square
Room 805
Boston, MA 02201-2022
United States
Monday through Friday, 9 a.m. - 5 p.m.

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View a map of neighborhood contacts Find resources in your neighborhood Trash and recycling guide

Neighborhood contacts

Contacts

Neighborhoods

Neighborhoods

Allston

One of Boston’s most diverse and active neighborhoods.

Back Bay

A picture-perfect neighborhood in the City of Boston.

Bay Village

Considered Boston’s “secret-garden,” Bay Village is a brick rowhouse oasis.

Beacon Hill

Boston’s historic Beacon Hill neighborhood is a place frozen in time.

Brighton

The dynamic and peaceful neighborhood is a great place for young families and professionals.

Charlestown

Explore the neighborhood’s Irish roots and Naval History, and walk along the Freedom Trail.

Chinatown-Leather District

Explore the unique culture of these neighborhoods.

Dorchester

The biggest and most diverse neighborhood in the City.

Downtown

Downtown has served as Boston's hub since the 1700s.

East Boston

The vibrant neighborhood features one of the most beautiful waterfronts in the City.

Fenway-Kenmore

A lively neighborhood with many features.

Hyde Park

All the amenities of the City in a suburban environment.

Jamaica Plain

One of Boston’s most diverse and happening neighborhoods.

Mattapan

A vibrant neighborhood home to diverse cultures and many immigrant-owned businesses.

Mid-Dorchester

A small part of the City’s biggest neighborhood.

Mission Hill

One of Boston’s most convenient and diverse neighborhoods.

North End

One of the most visited neighborhoods in the City of Boston.

Roslindale

A neighborhood with plenty of natural beauty and charm.

Roxbury

We’re bringing this historic neighborhood into the 21st century.

South Boston

An urban neighborhood with a strong sense of history and tradition.

South End

A neighborhood in central Boston with something for everyone.

West End

This small but historic neighborhood is a mix of old and new Boston.

West Roxbury

A friendly suburban community in Boston.

Latest news

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Dec 13

Boston Transportation Department Hosting Riding Through Winter Forums

Transportation
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Dec 12

Traffic Advisory for Friday and Sunday, December 14 & 16, 2018

Transportation
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Dec 7

Traffic Advisory for Saturday and Sunday, December 8 and 9, 2018

Transportation
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Nov 29

Traffic Advisory for Saturday, December 1, 2018

Transportation
More neighborhood news

Programs and initiatives

Programs
Language and Communications Access
Language and Communications Access
Our goal is to ensure all City programs and services are accessible to all residents.
Love Your Block
Love Your Block
Love Your Block offers mini-grants and small cleanups (formerly Boston Shines) for neighborhood beautification projects.
Problem properties in Boston
Problem properties in Boston
The Problem Properties Task Force created a list of “problem properties” in the City.

Related links

Related links
SPARK Boston
SPARK Boston
City Hall to Go
City Hall to Go
Register to vote
Register to vote
Who are my federal and state elected officials?
Who are my federal and state elected officials?