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Neighborhood Services

Neighborhood Services

Our staff attends community meetings, assists residents with city services, shares important information directly with neighborhoods, and helps the City respond to emergencies.

We provide a forum for both groups and individuals to express concerns, request services, and extend opinions. We also serve to disseminate information and facilitate delivery of City services. We encourage, facilitate, and maximize resident input and participation in all aspects of government.

Jerome Smith

Jerome Smith
Jerome Smith currently serves as the Chief of Civic Engagement and Director of the Neighborhood Services. Smith manages the Neighborhood Coordinators, helping to facilitate the delivery of services in collaboration with City departments. Learn more about Jerome.

Neighborhood Services
Contact
617-635-3485
jerome.smith@boston.gov
1 City Hall Square
Room 805
Boston, MA 02201-2022
United States
Monday through Friday, 9 a.m. - 5 p.m.

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View a map of neighborhood contacts
 
Find resources in your neighborhood
 
Check out the latest census data
 
Recycling and trash guidelines

Neighborhood contacts

Neighborhoods

Neighborhoods
allston

Allston

Learn more about one of Boston’s most diverse and active neighborhoods.
Back Bay

Back Bay

Learn more about one of the most picture-perfect parts of the City of Boston.
Bay Village

Bay Village

Considered Boston’s “secret-garden,” Bay Village is a brick rowhouse oasis.
Beacon Hill.

Beacon Hill

Boston’s historic Beacon Hill neighborhood is a place frozen in time.
brighton

Brighton

The dynamic and peaceful neighborhood is a great place for young families and professionals.
charlestown

Charlestown

Explore the neighborhood’s Irish roots and Naval History, and walk along the Freedom Trail.
Chinatown

Chinatown-Leather District

Explore the unique culture of these neighborhoods.
dorchester

Dorchester

Dorchester is the biggest and most diverse neighborhood in the City.
Downtown

Downtown

Learn about the City's bustling Downtown district.
East Boston

East Boston

The vibrant neighborhood features restaurants, shops, and one of the most beautiful waterfronts in the City.
FENWAY-KENMORE

Fenway-Kenmore

Learn more about this lively neighborhood.
Hyde Park

Hyde Park

Learn more about a neighborhood that offers the best of both worlds.
Jamaica Plain

Jamaica Plain

Come explore Jamaica Plain, one of Boston’s most diverse and happening neighborhoods.
mattapan

Mattapan

The vibrant neighborhood is home to diverse cultures and a large amount of immigrant-owned businesses.
dorchestermid

Mid-Dorchester

Learn more about Mid-Dorchester, a small part of the City’s biggest neighborhood.
mission hill

Mission Hill

Find out what makes Mission Hill Boston’s most convenient and diverse neighborhood.
north end

North End

Learn more about the tight-knit community in the North End.
roslindale

Roslindale

Find out why residents love this neighborhood’s natural beauty and charm.
roxbury

Roxbury

Find out how we’re bringing this historic neighborhood into the 21st century.
South Boston

South Boston

South Boston is an urban neighborhood with a strong sense of history and tradition.
South End

South End

This centrally-located neighborhood has something for everyone.
west end

West End

A small but historic neighborhood, the West End is a mix of old and new Boston.
west roxbury

West Roxbury

Learn more about this friendly suburban community.

Latest news

Talbot-Norfolk Triangle Slow Streets
Sep 23

New Street Mural on Elmhurst Street near Elmhurst Park, Dorchester

Transportation
Default News image
Sep 15

City of Boston Traffic Advisory, Monday, Sept. 19 - Thursday, Sept. 22, 2016

Transportation
Traffic Alert
Sep 14

City of Boston Traffic Advisory, Thursday, September 15 - Sunday, September 18, 2016

Transportation
BCYF Mirabella Pool
Aug 10

Mayor Walsh Declares Heat Emergency Effective Thursday Through Saturday

Mayor's Office
More neighborhood news

Programs and initiatives

Programs and initiatives
Learn more about our efforts to make Boston a better place.
Love your block
Love your block
Love Your Block is a program that offers mini-grants for neighborhood improvement projects.
Boston Shines
Boston Shines
We kick off the Spring season by breathing new life into our neighborhoods and making them beautiful.

Related links

SPARK Boston
SPARK Boston
City Hall to Go
City Hall to Go
Register to vote
Register to vote
Who are my federal and state elected officials?
Who are my federal and state elected officials?