Schools shift to all remote learning
Due to a rising COVID-19 infection rate in the City, all Boston Public Schools students will shift to remote learning effective Thursday, October 22.
City department hours
City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
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Parking Clerk

COVID-19 update: City Hall is open to the public on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 4:30 p.m., but we're holding in-person meetings by appointment only. The City announced updated enforcement regulations and transportation services. We've extended resident parking permit renewals in the Back Bay until August 31, 2020, in Fenway-Kenmore until September 30, 2020, and in Charlestown until November 30, 2020. 

Most transactions with our office can be done online. We're holding in-person meetings for critical needs and by appointment only. Please use our online scheduler:

Please note:
  • Our in-person meetings for resident parking permits are booked through September. We'll add our online scheduler link back when we have available appointments.
  • If you received a notice for a parking ticket appeal hearing for a Monday, you do not need to reschedule. You can just come in when City Hall is open on a Tuesday, Thursday, or Friday, from 9 a.m. - 4 p.m. For questions, call 617-635-4410 (Tuesday through Friday, 9 a.m. - 4:30 p.m.) or email
1 City Hall Square
Room 224
Boston, MA 02201-2007
Temporary COVID-19 hours
City Hall is only open to the public BY APPOINTMENT ONLY on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 5 p.m.
For resident parking questions, please email:

Parking resources

Parking resources
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Resident Parking Permits

Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.

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Parking meters

The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.

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ParkBoston: meters paid by app

You can now pay for street parking in Boston with your phone.

Boston Meter Card refund

If you still have an unused balance on your Boston Meter Card, now would be the perfect time to transfer that amount to a ParkBoston account.

Don't miss your opportunity!

Just bring your Meter Card to our office during normal business hours, Monday through Friday, 9 a.m. - 4:30 p.m. We'll have the balance transferred to your ParkBoston account within a 24-hour period.