COVID-19 information
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Parking Clerk

COVID-19 update: City Hall is open to the public on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 4:30 p.m., but we're holding in-person meetings by appointment only.

Please note: South End resident permits (currently on your car) have been automatically renewed with the new expiration date of April 30, 2023. Chinatown, Leather District, Roxbury, West Roxbury, and motorcycle resident permits (currently on your vehicle) are being automatically renewed with the new expiration date of May 31, 2023. Visit our resident parking page for upcoming renewal dates.


Most transactions with our office can be done online. We're holding in-person meetings for critical needs and by appointment only. Please use our online scheduler:

Please note:
  • Our in-person meetings for resident parking permits are currently booked through May. Please check our online scheduler for any cancellations.
  • Scheduled parking ticket appeal hearings are conducted Monday through Friday, from 9 a.m. - 4 p.m. For questions, call 617-635-4410 (Monday through Friday, 9 a.m. - 4:30 p.m.) or email parking@boston.gov.
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Contact
1 City Hall Square
Room 224
Boston, MA 02201-2007
Temporary COVID-19 hours
City Hall is only open to the public BY APPOINTMENT ONLY on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 4:30 p.m.
For resident parking questions, please email:

Parking resources

Parking resources
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Resident Parking Permits

Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.

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Parking meters

The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.

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ParkBoston: meters paid by app

You can now pay for street parking in Boston with your phone.

Boston Meter Card refund

If you still have an unused balance on your Boston Meter Card, now would be the perfect time to transfer that amount to a ParkBoston account.

Don't miss your opportunity!

Just bring your Meter Card to our office during normal business hours, Monday through Friday, 9 a.m. - 4:30 p.m. We'll have the balance transferred to your ParkBoston account within a 24-hour period.