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Parking Clerk

We collect and mediate disputes of fines and fees from parking tickets. We also manage Boston’s resident parking program.

Our primary mission is to respond effectively to questions about parking tickets, resolve any disagreements through an adjudication process, and to deter illegal parking by successfully collecting parking violation fines. We also adjudicate and collect fines on abandoned vehicles and issue permits for resident parking.

Questions about resident parking?

You can email us at

1 City Hall Square
Room 224
Boston MA  02201-2007
United States
Monday through Friday, 9 a.m. - 4:30 p.m.
ParkBoston app update
Starting on December 1, the convenience fee to use the ParkBoston app is increasing to 40 cents per individual parking transaction and 30 cents per wallet payment for zones located in Boston.

Parking resources

Parking resources
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Resident Parking Permits

Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.

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Parking meters

The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.

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ParkBoston: meters paid by app

You can now pay for street parking in Boston with your phone.

Boston Meter Card refund

If you still have an unused balance on your Boston Meter Card, now would be the perfect time to transfer that amount to a ParkBoston account.

Don't miss your opportunity!

Just bring your Meter Card to our office during normal business hours, Monday through Friday, 9 a.m. - 4:30 p.m. We'll have the balance transferred to your ParkBoston account within a 24-hour period.