We collect and mediate disputes of fines and fees from parking tickets. We also manage Boston’s resident parking program. Our primary mission is to respond effectively to questions about parking tickets, resolve any disagreements through an adjudication process, and to deter illegal parking by successfully collecting parking violation fines. We also adjudicate and collect fines on abandoned vehicles and issue permits for resident parking.
Parking resourcesParking resources
Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.
The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.
You can now pay for street parking in Boston with your phone.
Boston Meter Card refund
If you still have an unused balance on your Boston Meter Card, now would be the perfect time to transfer that amount to a ParkBoston account.
Don't miss your opportunity!
Just bring your Meter Card to our office during normal business hours, Monday through Friday, 9 a.m. - 4:30 p.m. We'll have the balance transferred to your ParkBoston account within a 24-hour period.