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Parking Clerk

We collect and mediate disputes of fines and fees from parking tickets. We also manage Boston’s resident parking program.

Please note: Beacon Hill resident permits (currently on your vehicle) are being automatically renewed with the new expiration date of September 30, 2023. Visit our resident parking page for updated renewal dates.


Our primary mission is to respond effectively to questions about parking tickets, resolve any disagreements through an adjudication process, and to deter illegal parking by successfully collecting parking violation fines. We also adjudicate and collect fines on abandoned vehicles and issue permits for resident parking.

Please note:
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Contact
1 City Hall Square
Room 224
Boston, MA 02201-2007
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Office hours
Monday through Friday, 9 a.m. - 4:30 p.m.
For resident parking questions, please email:

Parking resources

Parking resources
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Resident Parking Permits

Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.

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Parking meters

The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.

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ParkBoston: meters paid by app

You can now pay for street parking in Boston with your phone.

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