Our primary mission is to respond effectively to questions about parking tickets, resolve any disagreements through an adjudication process, and to deter illegal parking by successfully collecting parking violation fines. We also adjudicate and collect fines on abandoned vehicles and issue permits for resident parking.
Questions about resident parking?
You can email us at RppOpc@cityofboston.gov.
Parking resourcesParking resources
Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.
The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m. Learn more about meters.
You can now pay for street parking in Boston with your phone. Find out about ParkBoston.
Boston Meter Card refund
The end of the year is fast approaching. If you still have an unused balance on your Boston Meter Card, now would be the perfect time to transfer that amount to a ParkBoston account.
Don't miss your opportunity!
Just bring your Meter Card to our office during normal business hours, Monday through Friday, 9 a.m. - 4:30 p.m. We'll have the balance transferred to your ParkBoston account within a 24-hour period.