COVID-19 information
For the latest updates, please visit our coronavirus (COVID-19) website:

Parking Clerk

COVID-19 update: City Hall is open to the public on Mondays, Tuesdays, Thursdays, and Fridays, from 9 a.m. - 4:30 p.m., but we're holding in-person meetings by appointment only.

Please note: Mattapan and West End resident permits (currently on your vehicle) are being automatically renewed with the new expiration date of July 31, 2023. Visit our resident parking page for updated renewal dates.

Most transactions with our office can be done online. We're holding in-person meetings for critical needs and by appointment only. Please use our online scheduler:

Please note:
  • Our in-person meetings for resident parking permits are currently booked through mid-June. Please check our online scheduler for any cancellations.
  • Scheduled parking ticket appeal hearings are conducted Monday through Friday, from 9 a.m. - 4 p.m. For questions, call 617-635-4410 (Monday through Friday, 9 a.m. - 4:30 p.m.) or email
1 City Hall Square
Room 224
Boston, MA 02201-2007
Temporary COVID-19 hours
City Hall is only open to the public BY APPOINTMENT ONLY on Mondays, Tuesdays, Thursdays, and Fridays, from 9 a.m. - 4:30 p.m.
For resident parking questions, please email:

Parking resources

Parking resources
Image for resident parking permits
Resident Parking Permits

Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.

Image for parking meters
Parking meters

The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.

Image for parkboston
ParkBoston: meters paid by app

You can now pay for street parking in Boston with your phone.

Boston Meter Card refund

If you still have an unused balance on your Boston Meter Card, now would be the perfect time to transfer that amount to a ParkBoston account.

Don't miss your opportunity!

Just bring your Meter Card to our office during normal business hours, Monday through Friday, 9 a.m. - 4:30 p.m. We'll have the balance transferred to your ParkBoston account within a 24-hour period.

Back top top