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How to pay a parking ticket

Last updated:

You have four options to pay the fine.

Step
1

Pay with your ticket, notice, or registration number

You can use our online search to pay by your ticket or notice number. You can also search for your plate or registration number online if your car is registered in Massachusetts.

For online payments, we only accept debit or credit cards from Mastercard, Visa, Discover, or American Express. Please note: There is an online service fee of 2.75 percent of the total ticket cost. This fee is paid to the card processor and not kept by the City.

Pay ticket online

Step
2

Or use the Boston PayTix app

You can look up unpaid tickets, avoid late fees with reminders, and make secure payments. You can download the app on Google Play or through Apple's app store.

Step
1

Write a letter to the City

The letter needs to include your:

  • ticket and registration number
  • name and address, and
  • payment for the fine.

For payments by mail, we only accept personal checks or money orders made payable to the City of Boston.

Step
2

Mail your information to the City

You can send your information to:

City of Boston
P.O. Box 55800
Boston, MA 02205

Step
1

Have your info ready for the call

Find your parking ticket number. If you lost your ticket number, use your plate or registration number.

For payments over the phone, we only accept debit or credit cards from Mastercard, Visa, Discover, or American Express. Please note: There is a service fee of 2.5 percent of the total ticket cost. This fee is paid to the card processor and not kept by the City.

Step
2

Call the City

You can reach us at 617-635-3888. Our pay-by-phone system is available 24 hours a day, seven days a week.

Step
1

Get your payment together

At City Hall, we accept cash, debit or credit cards from Mastercard, Visa, Discover, or American Express, and checks or money orders made payable to the City of Boston.

If you use a credit card or debit card, there is a non-refundable service fee of 2.5% of the total payment, with a $1 minimum. This fee is paid to the card processor and not kept by the City.

Please note:

If your debit card requires you to enter your pin to process a payment, you CANNOT use it to pay your fee.

Step
2

Go to the Parking Clerk’s office

You pay your parking ticket at:

1 City Hall Square, Room 224

Boston, MA 02201

Office hours: Monday through Friday, 9 a.m. - 4:30 p.m.

Keep in mind

  • You must pay the fine within 21 days of getting your ticket to avoid an additional penalty.
  • If you appeal your ticket and we deny your appeal, you must pay your ticket within 10 days or request a hearing. To request a hearing with the Office of the Parking Clerk, call 617-635-4410.
  • Any ticket issued by a Parking Enforcement Officer is uploaded to the City’s online system the same day. Handwritten tickets may take longer to be added to the system.
  • For out-of-state plates or unknown ticket numbers, please call the Parking Clerk at 617-635-4410.
  • Payment Info:
    • Online or over the phone: We only accept debit or credit cards from Mastercard, Visa, Discover, or American Express.
    • In person: You can pay with cash, a cashier's check, a money order, or a debit card or credit card from Mastercard, Visa, Discover, or American Express.
    • By mail: We only accept personal checks or money orders made payable to the City of Boston.
  • Contact:
    Parking Clerk
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