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How to pay a parking ticket

How to pay a parking ticket

You have four options to pay the fine.

Step

Pay with your ticket or notice number

You can use our online search to pay by your ticket or notice number.

Step

Search for your plate or registration number

You can search for your plate or registration number online if your car is registered in Massachusetts.

Step

Or use the Boston PayTix app

You can look up unpaid tickets, avoid late fees with reminders, and make secure payments.

If you have questions or run into any issues with the app, please contact PayTix technical support at paytixsupport@xerox.comLearn more about Boston PayTix

Step

Go to the Parking Clerk’s office

You pay your parking ticket at:

  • 1 City Hall Square, Room 224
  • Boston, MA 02201
  • Office hours: 9 a.m. - 4:30 p.m.
Step

Or visit the City Hall to Go truck

Find out when the truck is in your neighborhood.

Step

Write a letter to the City

The letter to the City needs to include:

  • your ticket and registration number
  • your name and address, and
  • your payment for the fine.
Step

Mail your information to the City

You can send your information to:

  • City of Boston
  • P.O. Box 55800
  • Boston, MA 02205
Step

Have your info ready for the call

Find your parking ticket number. If you lost your ticket number, use your plate or registration number.

Step

Call the City

You can reach us at 617-635-3888. We’re available 24 hours a day, seven days a week.

Payment Info:
  • Online or over the phone: We only accept debit or credit cards from Mastercard or Visa.
  • In person: You can pay with cash, a cashier's check, a money order, or a debit card or credit card from Mastercard or Visa.
  • By mail: We only accept personal checks or money orders.
Contact:
Parking Clerk
617-635-4410
1 City Hall Square
Room 224
Boston, MA 02201-2007
United States

Keep in mind

  • You must pay the fine within three weeks of getting your ticket.
  • Any ticket issued by a Parking Enforcement Officer is uploaded to the City’s online system that night.
  • Tickets issued by Boston police officers may take a week or more to be added.
  • For out-of-state plates or unknown ticket numbers, please call the Parking Clerk at 617-635-4410.