If you want to have a boot removed from your car, you need to first pay your violations and fees.
Pay your outstanding violations and fees
You can make your payments at the Parking Clerk’s office:
- 1 City Hall Square, Room 224, Boston, MA 02201
- COVID-19 update: City Hall is open to the public on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 4:30 p.m., but we're holding in-person meetings by appointment only. You can book a parking ticket payment in-person meeting online. For questions, call 617-635-4410 (Monday through Friday, 9 a.m. - 4:30 p.m.) or email email@example.com.
Or you can make your payments at the City of Boston Tow Lot
- 200 Frontage Road, Boston, MA 02118 (Phone: 617-635-3900)
- COVID-19 update: The City of Boston tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. In-person meetings are not available at this time. For more information, call 617-635-3900 or email firstname.lastname@example.org.
To find the balance you owe, you can call 617-635-4410, Monday through Friday from 9 a.m. - 4:30 p.m. The boot removal fee is $90.
We remove the boot from your car
The City will remove the boot from your car about 90 minutes after you make your payment. If you make a payment after 7 p.m., we will remove the boot the next day.
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