City department hours
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City Hall is only open to the public on Tuesdays and Fridays, from 9 a.m. - 5 p.m. If you need to visit a department at City Hall, you must make an appointment.
COVID-19 information
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For the latest updates, please visit our coronavirus (COVID-19) website:
Coronavirus updates
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Transportation

COVID-19 update: Please review our informational page to see how the ongoing public health emergency has affected the Transportation Department.

Our department has two missions. The first is to advance public and transportation safety. The second is to manage the Boston’s street network to best and fairly serve all users.

We strive to guarantee safe and efficient travel into and around Boston. We always consider pedestrians, bicyclists, motorists, passengers, and everyone who takes public transportation. Our work attempts to improve safety and traffic flow while balancing residential and commercial needs for street parking. We use coordinated planning, engineering, enforcement, and community engagement to guide our work.

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Contact
1 City Hall Square
Room 721
Boston, MA 02201-2026
Temporary COVID-19 hours
City Hall is only open to the public on Tuesdays and Fridays, from 9 a.m. - 5 p.m.
Boston Tow Lot

Our Tow Lot is located at 200 Frontage Road in South Boston. Call 617-635-3900 for info.

Records Request

Requesting a copy of records? Check our Public Records Center.

Transportation survey
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Are you an East Boston or Roxbury resident? We want to hear from you. The City is building a long-term transportation plan for projects in these neighborhoods, and we're using resident feedback to inform our decisions:

News and Announcements

Latest news
The new Washington Street bus lane

New improvements to Silver Line in Chinatown, Downtown completed

Transportation
Image for Free Bluebikes passes for essential workers

Free Bluebikes passes for essential workers

Boston Bikes
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Temporary outdoor extension of licensed premise guidance and application

Licensing Board
City of Boston releases activity book for kids

City of Boston releases activity book for kids

Parks and Recreation
More Transportation news

City of Boston planning

Planning
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Vision Zero Boston

We are working to eliminate fatal and serious traffic crashes in the City by 2030.

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Boston Green Links

Our city-wide plan will connect people in every neighborhood to Boston’s greenway network.

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Boston Complete Streets

We want to create streets that are great public spaces and last a long time.

Upcoming events

Events
North Washington Street bus lane virtual engagement
Jul 15

North Washington Street bus lane virtual engagement

More Transportation events

Go Boston 2030

The City of Boston initiative envisions a bold transportation future for the City for the next five, 10, and 15 years.

Visit Go Boston 2030