What you need to know about towing
For help right now
If you know your plate number, you can search our towed cars database. We have information for the past 15 days:
In case you get towed again, you can sign up for phone, email, or text alerts.
Shouldn't have been towed?
If your vehicle has been towed for parking illegally on a City of Boston street, you can have a walk-in hearing within five days of the tow, or schedule a hearing with the Parking Clerk. Call 617-635-4410 for more information.
You are not eligible for a hearing if your vehicle has been towed for five or more overdue tickets. You also can only have a hearing with the Parking Clerk if you were towed from a public way in Boston.
If you are towed for trespassing on private property, it’s usually done by a private tow company. Private tow companies are regulated by the Massachusetts Department of Public Utilities. If think you shouldn’t have been towed, you need to file a complaint with the state.
The City of Boston can legally take possession of vehicles left standing on City streets for more than 72 hours. We enforce this regulation if
- we receive a complaint from a resident, or
- the vehicle poses a safety hazard.
We don't automatically consider a vehicle parked on the same street for more than 72 hours abandoned.
Cars that we do consider abandoned are tagged with a green sticker. If your car has a green sticker, you need to quickly remove the car from the public way and fix the problems with the car.
If an abandoned car isn’t removed from the public way, we tow it to the Boston Transportation Department Tow Lot:
200 Frontage Road
Boston, MA 02118
Tow lot hours: Monday through Friday: 7 a.m. to 10:30 p.m.; Saturday: 9 a.m. to 12 p.m.
Once we tow an abandoned car, it may be disposed of any at time. If we dispose of the car, you will face additional fees and fines. If a car has some value, we may store it and sell it at auction after 30 days. You will still have to pay for any tow and storage fees.
CLAIMING AN ABANDONED CAR
If you have the VIN number for the car or the AVR number for the green sticker, call 617-635-3900 and the Tow Lot can give you information about the car.
If you want to recover an abandoned car stored at the Tow Lot, you will need to show a valid driver’s license and pay all tow and storage fees. The vehicle must be actively registered and insured to be driven out of the Tow Lot.
If your vehicle was towed from a state-controlled roadway in Boston, the Boston Police won't have your information. You'll need to call the State Police:
|State road or area||State tow line|
|South Boston or Dorchester||617-740-7710|
|Brighton and Soldiers Field Road||617-727-4812|
|Hyde Park, Mattapan, and Dorchester||617-698-5840|
|Riverway, Jamaicaway, Storrow Drive, and Charlesgate||617-727-6780|