The Boston Transportation Department strives to improve the MBTA’s transit service by working on street designs that make bus service more convenient, efficient, and reliable. We work with Boston’s diverse communities to improve transit that is accessible and affordable.
We design and plan bus lanes and advocate on behalf of Boston’s residents for better service by the MBTA. We also work on providing free fares on specific routes, research data, and conduct studies. We are in Boston’s neighborhoods hosting project specific conversations and supporting community groups.
Questions? Contact:Transportation | Transit team
1 CITY HALL SQUARE ROOM 721 BOSTON, MA 02201-206
Events and NoticesEvents
Free fares help save riders money and all-door boarding results in quicker rides.
We are working with the MBTA to improve commuter rail service to destinations in Boston.
The MBTA hosts a large open data portal with ridership, performance, and other metrics.
TransitMatters labs hosts a number of realtime MBTA data dashboards to track various metrics.
MassDOT maintains multiple transit and transportation related dashboards that are regularly updated.
To view the latest on MBTA diversions or closures, please see the MBTA's website, here.
The MBTA often holds meetings and events open to the public. For the full list, click here.
For more information about paying for MBTA service, please see the MBTA's fare website.
Formed in 2019, the Boston Transit Team works to advance transit infrastructure and policy for Boston residents. Our work often takes many forms, but the most visible examples are bus lanes. Since the team's inception, the miles of painted bus lanes have more than doubled across the City. We have also worked to improve rail infrastructure, including a successful pilot to improve service on the Fairmount Line.
We advocate for improvements to fares, schedules, and routing with partners at the MBTA to advance improvements for Boston's neighborhoods.
There are currently five full time staffers on the Transit Team, with two full time co-op students.