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Recovery Services

Recovery Services

The Mayor’s Office of Recovery Services supports substance use disorder and addiction recovery strategies in the City.

We work to give more people access to the support they need. We also build key partnerships with City, State, and community partners. Our office is the first municipal recovery office in the United States.

Recovery Services
Contact
311
774 Albany Street
Boston, MA 02118
United States
Get help

Are you an individual, friend, or family member seeking support? Do you have questions? Please call 311 or 617-635-4500.

Addressing substance use disorders in U.S. cities

We created a toolkit for mayors and policy makers.

About our work

In 2015, Mayor Martin J. Walsh created the Mayor’s Office of Recovery Services. We’re focused on substance use disorder and addiction issues in Boston. We work closely with Boston Public Health Commission’s Bureau of Recovery Services.

To build and support local recovery services, we partner with:

  • City of Boston departments
  • state and federal agencies
  • local service providers, and
  • community network.

What we’ve done so far

Our office recently partnered with 311, the City’s constituent service hotline. Through this effort, we’ve created an easy way for residents to get access to recovery services and resources.

We’ve more than doubled the staff and extended the hours at the PAATHS program, the City’s access to care program.

Public health tactics are now a part in the City’s public safety work, thanks to our partnerships with:

  • Boston Police and Boston Fire
  • Emergency Medical Services, and
  • the Suffolk County Sheriff's Department.

These efforts include diversion for low-level drug offenses, overdose prevention and follow-up, and reentry supports.

We helped secure four full-time street outreach positions. This helps us work with the most at-risk members of the community.

Our office launched Boston’s first-ever, citywide prevention strategy. This work was a partnership with Blue Cross Blue Shield of Massachusetts Foundation.

We also supported Mayor Walsh in his role as the Chair of the US Conference of Mayors’ first-ever Substance Use, Prevention, and Recovery Services Task Force.

Video: 311 for Recovery Services