Parking Clerk
We collect and mediate disputes of fines and fees from parking tickets. We also manage Boston’s resident parking program.
Our primary mission is to respond effectively to questions about parking tickets, resolve any disagreements through an adjudication process, and to deter illegal parking by successfully collecting parking violation fines. We also adjudicate and collect fines on abandoned vehicles and issue permits for resident parking.
Need to pay a parking ticket?
Please note:- Boston City Hall is open for in-person services, but most transactions with our office can be done online.
- Scheduled parking ticket appeal hearings are conducted Monday through Friday, from 9 a.m. - 4 p.m. For questions, call 617-635-4410 (Monday through Friday, 9 a.m. - 4:30 p.m.) or email parking@boston.gov.
Contact
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1 City Hall Square
Room 224Boston, MA 02201-2007 -
Office hoursMonday through Friday, 8:30 a.m. - 4:30 p.m.
Parking resources
Parking help
Resident Parking Permits
Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.
Parking meters
The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.
ParkBoston: meters paid by app
You can now pay for street parking in Boston with your phone.
Parking information
We have tips and guides to help you with many parking situations in the City.
You have four options to pay the fine.
There are a number of options when applying for a permit sticker through the Resident Permit Parking Program.
There are four ways to make an appeal.
Take a look at the fines and common codes found on tickets.
To remove a boot, you need to first pay your violations and fees.
Parking in Boston can be difficult. We hope this guide will helps.
You'll find meters throughout Boston. Here's what you need to know.
Learn more about getting disability plates and placards.
A permit for your moving truck is not required, but it guarantees you a legal parking spot for the day of the move.
Our most frequently asked questions (FAQs) on the parking ticket process.
Our most frequently asked questions (FAQs) on the Resident Parking Permit program.
Our most frequently asked questions (FAQs) on the Moving Truck Permit process.
311 Service Requests
Need to report a pothole, parking violation, broken meter, or broken street sign or signal? Fill out an online service request with 311.
More resources
More resources
Contact
-
1 City Hall Square
Room 224Boston, MA 02201-2007 -
Office hoursMonday through Friday, 8:30 a.m. - 4:30 p.m.
