EMERGENCY AND MASS NOTIFICATION SERVICES

Proposals will be solicited from interested vendors through the City of Boston’s Supplier Portal: boston.gov/departments/procurement. 

All proposals for this project are subject to all applicable provisions of law and in accordance with the terms and provisions of the contract documents entitled: Emergency and Mass Notification Services.

Proposals must be submitted before 2:00 P.M., Boston time, Tuesday, July 21st, 2026, and opened forthwith.

The RFP documents will be available on or about Monday, June 29th, 2026, after 12:00 P.M., Boston time. 

The City of Boston’s Office of Emergency Management (OEM) coordinates the City's emergency management, emergency preparedness and homeland security programming. We enhance the City’s capacity to prevent, protect against, respond to, and recover from major emergencies. We’re looking for an emergency/mass notification service that can meet our needs during a crisis, but that also fits seamlessly into the City’s overall communication strategy. We are open to broadly used alert/notification tools, rather than specific emergency services, if they can meet the requirements outlined in the scope of work.

Adrian Jordan, Chief