Animal Care and Control
Our mission is to provide responsive, efficient animal control services, to provide a high quality of animal care, and to promote responsible pet ownership.
Each year, our Animal Control Officers travel over 100,000 miles in Boston to fulfill our public safety and service mission. They enforce legal ordinances and laws governing animals. The officers inspect licensed animal kennels, veterinarian hospitals, pet groomers, and special animal exhibitions. They also investigate cases of animal abuse and respond to incidents requested by citizens, along with request for help from
- the Boston Police
- the Fire Department
- other Inspectional Services departments, and
- Emergency Medical Services.
The City also runs its own Animal Shelter in Roslindale staffed by a full-time veterinarian who cares for the animals in our custody. Learn more about the shelter.
Tuesday: 8:00 AM-4:00 PM
Wednesday: 8:00 AM-4:00 PM
Thursday: 8:00 AM-7:00 PM
Friday: 8:00 AM-4:00 PM
Monday through Saturday, 8 a.m. - 4 p.m.617-635-1800
26 MAHLER ROAD
BOSTON, MA 02131
Officers are on call after hours to respond to emergencies. Please call 311 for help.