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How to file a housing discrimination complaint

How to file a housing discrimination complaint

If you've been discriminated against while looking for a home, you can file a complaint through our commission. You have a couple of different options:

Step
1

When should you file a complaint?

In the City of Boston, it’s illegal to discriminate when renting or selling a home. If you feel you've been discriminated against, you should file a complaint as soon as possible.

If the discrimination happened outside of Boston, you'll need to file a complaint through the state. You can also contact the Fair Housing Center of Greater Boston.

Step
2

Complete the form and send it to us

You can fill out an online complaint form through BOS:311. You'll need to enter your email address to get started.

Want to use email? You can complete this email form and send it to us at FHC@cityofboston.comIf you use email, remember to include your contact information and the contact information for the person who discriminated against you.

Step
3

We'll get in touch with you

We take discrimination seriously and will investigate all complaints. If we find that there has been discrimination, we’ll try to resolve the complaint. We'll also reach out to you to let you know we're looking into your complaint.

If we can’t resolve the issue, we will:

  • hold a public hearing
  • award you money
  • fine the guilty property owner
  • order the property owner to take steps to prevent discrimination in the future, and
  • follow up on your case to make sure the guilty property owner is sticking with any agreements.
Step
1

When should you file a complaint?

In the City of Boston, it's illegal to discriminate when renting or selling a home. If you feel you've been discriminated against, you should file a complaint as soon as possible.

If the discrimination happened outside of Boston, you'll need to file a complaint through the state. You can also contact the Fair Housing Center of Greater Boston.

Step
2

Fill out the form and send it to us

Complete and print out the housing complaint formRemember to include your contact information and the contact information for the person who discriminated against you.

You can mail the completed form to:

  • Fair Housing Commission
  • 1 City Hall Square, Room 966
  • Boston, MA 02201
Step
3

We'll get in touch with you

We take discrimination seriously and will investigate all complaints. If we find that there has been discrimination, we’ll try to resolve the complaint. We'll also reach out to you to let you know we're looking into your complaint.

If we can’t resolve the issue, we will:

  • hold a public hearing
  • award you money
  • fine the guilty property owner
  • order the property owner to take steps to prevent discrimination in the future, and
  • follow up on your case to make sure the guilty property owner is sticking with any agreements.
Step
1

When should you file a complaint?

In the City of Boston, it's illegal to discriminate when renting or selling a home. If you feel you've been discriminated against, you should file a complaint as soon as possible.

If the discrimination happened outside of Boston, you'll need to file a complaint through the state. You can also contact the Fair Housing Center of Greater Boston.

Step
2

Fill out the form and bring it to us

Complete and print out the housing complaint formRemember to include your contact information and the contact information for the person who discriminated against you.

You can bring the completed form to:

  • Fair Housing Commission
  • 1 City Hall Square, Room 966
  • Boston, MA 02201
Step
3

We'll get in touch with you

We  take discrimination seriously and will investigate all complaints. If we find that there has been discrimination, we’ll try to resolve the complaint. We'll also reach out to you to let you know we're looking into your complaint.

If we can’t resolve the issue, we will:

  • hold a public hearing
  • award you money
  • fine the guilty property owner
  • order the property owner to take steps to prevent discrimination in the future, and
  • follow up on your case to make sure the guilty property owner is sticking with any agreements.
Need to Know:

Learn more about what housing discrimination is, and how we’re working to end it.

Contact:
Fair Housing and Equity
617-635-2500
1 City Hall Square
Room 966
Boston, MA 02201-2041
United States