Reporting a Landlord
Follow these steps if your landlord did not deliver the Notice of Tenants' Rights and Resources with the Notice to Quit.
Violations of the the act are investigated by the Office of Fair Housing and Equity. They are enforced by the Inspectional Services. Inspectional Services will issue a ticket to your landlord if the required information is not provided to you and you properly report the violation.
To issue a ticket, you will need to do the following:
- Call Fair Housing at 617-635-2500. Explain that you are calling to report a violation of the new Housing Stability Notification Act. You can also call 311 and ask for Fair Housing.
- Fair Housing may direct you to submit your information through an online intake form available on their website. If you are unable to use the online form, you may submit any required documents through the mail to: City of Boston, Office of Fair Housing and Equity, 1 City Hall Square, Rm. 966 Boston, MA 02201
- Provide Fair Housing with written proof of your tenancy. Proof includes your lease, rent receipts, or your name on a Notice to Quit or court complaint. Other items proving your tenancy may be accepted.
- Provide Fair Housing with a copy of the Notice to Quit or Court Complaint. They will also need your landlord or property manager’s contact information.
Unless otherwise provided, a person or entity violating any provisions of this Ordinance shall be punishable by a warning or fine in accordance with the provisions of City of Boston Ordinances and/or Boston City Charter, shown below.
Housing Stability Notification Act (Sec. 10-11.7)
Enforcement Entity: Inspectional Services Department
1st Offense: Warning
2nd and Subsequent Offenses: $300 per day
If a landlord violates the act, it DOES NOT halt the eviction process.