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Housing Stability Notification Act

The Housing Stability Notification Act requires any landlord to provide renters with a Notice of Tenant’s Rights and Resources when planning to end a tenancy agreement.

Landlord Requirements

The Housing Stability Notification Act requires ALL LANDLORDS planning to end a tenancy agreement to provide the tenant with a Notice of Tenants’ Rights and Resources.

Step 1

Notify the Tenant: The Notice of Tenants’ Rights and Resources should be delivered at the same time as:

  • Notice to quit
  • Notice of non-renewal of lease

You can download and print the document below. The Notice of Tenants' Rights and Resources is available in 11 languages:

Notice of Tenant’s Rights and Resources (English)

Also available in Spanish (Español)Portuguese (Português)Chinese (中文)French (Français)Cape Verdean Creole (Kriolu Kabuverdianu)Haitian Creole (Kreyòl ayisyen)Somali (Soomaali) Russian (русский)Vietnamese (Tiếng Việt), and Arabic (عربى).

Step 2

Notify the city: The Housing Stability Notification Act also requires landlords and foreclosing owners to provide the City of Boston’s Office of Housing Stability with:

  • a copy of the Notice to Quit or Notice of Non-renewal of Lease. 
  • Certificate of Compliance/Service (optional)

Notification is available through the following online portal. You are required by law to submit the Notice to Quit or Notice of Non-renewal through our online portal. You are not required to submit the Certificate of Compliance/Service when using this portal.

Submit through our online portal

You are required to submit this information using our online portal. If you're having difficulty using the portal, please email housingstability@boston.gov.

If you are including the Certificate of Compliance/Service it is available in EnglishEspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى.

Reporting a Landlord

Follow these steps if your landlord did not deliver the Notice of Tenants' Rights and Resources with the Notice to Quit.

This information is also available in EspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى.

Violations of the the act are investigated by the Office of Fair Housing and Equity. They are enforced by the Inspectional Services. Inspectional Services will issue a ticket to your landlord if the required information is not provided to you and you properly report the violation.

To issue a ticket, you will need to do the following:

  1. Call Fair Housing at 617-635-2500. Explain that you are calling to report a violation of the new Housing Stability Notification Act. You can also call 311 and ask for Fair Housing.
  2. Fair Housing may direct you to submit your information through an online intake form available on their website. If you are unable to use the online form, you may submit any required documents through the mail to: City of Boston, Office of Fair Housing and Equity, 1 City Hall Square, Rm. 966 Boston, MA 02201
  3. Provide Fair Housing with written proof of your tenancy. Proof includes your lease, rent receipts, or your name on a Notice to Quit or court complaint. Other items proving your tenancy may be accepted.
  4. Provide Fair Housing with a copy of the Notice to Quit or Court Complaint. They will also need your landlord or property manager’s contact information.

Unless otherwise provided, a person or entity violating any provisions of this Ordinance shall be punishable by a warning or fine in accordance with the provisions of City of Boston Ordinances and/or Boston City Charter, shown below.

Housing Stability Notification Act (Sec. 10-11.7)
Enforcement Entity: Inspectional Services Department
1st Offense: Warning
2nd and Subsequent Offenses: $300 per day

If a landlord violates the act, it DOES NOT halt the eviction process. 

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