Nancy is a professional barrier buster. She is constantly troubleshooting the most difficult cases and working to eliminate as many barriers as she can, in order to make the process of applying for housing at the BHA as simple as it can be.
Nancy does whatever it takes - and that means she's often in the community, sharing her experiences with staff at shelters and housing search agencies and teaching them how to effectively navigate the housing process with their clients.
She's incredibly knowledgeable about BHA housing resources and fully dedicated to the mission of the Mayor's initiative to end chronic homelessness in Boston.
Everyone -- literally, everyone -- enjoys working with Nancy!
--Laila Bernstein, Advisor to the Mayor, Initiative to End Chronic Homelessness
Tell us a story about something you're proud of?
I am proud to have been part of the Chronic Homeless Elders Surge that took place in July of 2016. At this event, we were able to help individuals with all sorts of services including -- but certainly not limited to! -- housing, stabilization services, medical benefits, and more.
It was an event that I will never forget. It was a humbling event, where I learned the stories of many of the individuals and their struggles. To have been part of a life-changing event in someone's life is the ultimate reward.