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How to appeal a code violation

Did you get a trash or snow and ice "Green Ticket" from the City of Boston? Here’s how you can appeal the citation:

Last updated: 2/20/18

Remember to request your hearing on time

After you get a ticket, you have three weeks to request a hearing with the City.


Request your hearing online

request an administrative hearing

After we get your request, we'll send you a letter with the date, time, and location of your hearing.

Please call Code Enforcement at 617-635-4885 if you have any questions.


Put your written request together

After you get a ticket, you have three weeks to submit a written appeal. Your written appeal needs to include:

  • Your ticket number and the address where the violation took place.
  • Documents, witness statements, and photos that back your appeal.

Mail your written appeal to us

You can send your written appeal and supporting documents to:

Public Works Department
CEP Hearing Officer
1 City Hall Square, Room 714
Boston, MA 02201

Wait for the City's response

The Hearing officer will review your case. The officer will mail you a written response about why the violation was either dismissed or upheld.

You have three weeks to pay the balance of the fine if your violation is upheld. Still have questions? Call the Code Enforcement Division at 617-635-4885.

Need to Know:

If the fine is upheld after your appeal and you still disagree with the decision, you have 10 days to appeal to the Boston Housing Court at:

Edward E. Brooke Courthouse
24 New Chardon Street, 3rd Floor
Boston, MA 02114

Public Works
1 City Hall Square
Room 714
Boston, MA 02201-2024
United States

Late fees

Unless you have submitted a written appeal or requested a hearing, you have three weeks to pay the original Code Enforcement fine without a late fee being assessed.  After three weeks, we assess a $10 late fee.

After 30 days, we will send you a “Final Notice Before Inclusion in the Real Estate Tax Bill” that comes with a $10 penalty fee. If you don’t pay your fine and fees after the second notice, we can add the charges to your property tax bill.