Remember to request your hearing on time
After you get a ticket, you have three weeks to request a hearing with the City.
Request your hearing online
After we get your request, we'll send you a letter with the date, time, and location of your hearing.
Please call Code Enforcement at 617-635-4885 if you have any questions.
Put your written request together
After you get a ticket, you have three weeks to submit a written appeal. Your written appeal needs to include:
- Your ticket number and the address where the violation took place.
- Documents, witness statements, and photos that back your appeal.
Mail your written appeal to us
You can send your written appeal and supporting documents to:Public Works Department
CEP Hearing Officer
1 City Hall Square, Room 714
Boston, MA 02118
Wait for the City's response
The Hearing officer will review your case. The officer will mail you a written response about why the violation was either dismissed or upheld.
You have three weeks to pay the balance of the fine if your violation is upheld. Still have questions? Call the Code Enforcement Division at 617-635-4885.
If the fine is upheld after your appeal and you still disagree with the decision, you have 10 days to appeal to the Boston Housing Court at:
Edward E. Brooke Courthouse
24 New Chardon Street, 3rd Floor
Boston, MA 02114
If you haven’t submitted a written appeal or requested a hearing, you have three weeks to pay your fine. After three weeks, we will send you a late notice with an additional $10 processing fee.
After 30 days, we will send you a “Final Notice Before Inclusion in the Real Estate Tax Bill” that comes with a $10 penalty fee. If you don’t pay your fine and fees after the second notice, we can add the charges to your property tax bill.