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Community Feedback Guiding Potential Trash Changes

We want to hear from you! Share your feedback to guide potential solutions

Trash is the number one food source for rats. As a result, Boston is working to improve how we collect and store it. The City is holding community meetings, studying models from other cities, and exploring new investments to keep waste out of reach from rodents! 

Be part of the solution! To submit feedback or ask questions about trash collection practices, please email rats@boston.gov or fill out this feedback form.

  • See something, squeak something!

    If you spot signs of rodent activity, report it to 311 — our teams will be on-site within 24–48 hours.

  • Reach out to the team!

    Email us at rats@boston.gov

Upcoming Community Engagement Opportunities

There are no related events available at this time!

  • See something, squeak something!

    If you spot signs of rodent activity, report it to 311 — our teams will be on-site within 24–48 hours.

  • Reach out to the team!

    Email us at rats@boston.gov

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