311 DAY
During 311 Day, residents can watch a live 311 demonstration call to see how requests are triaged, submit 311 requests in real time, learn how City services respond to calls and submissions made through the BOS:311 app, meet City staff, and enjoy free refreshments and giveaways.
Have you ever wondered what happens after you report a pothole or a missed trash pickup to 311? On Wednesday, March 11 (3/11), join us at the Mattapan Branch of the BPL for our inaugural 311 Day celebration. This is your chance to meet the people behind the phones and the apps. We’ll have live demonstrations on how to get the most out of the BOS:311 app, the opportunity to submit cases in person, and several City departments on hand to answer your questions directly. Plus, we’ll have free refreshments and exclusive 311 give away items. Let’s work together to keep our neighborhood shining!