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Welcome to the City of Boston!

We have information below to help you set up your Access Boston account.

You will need to register for this account to access applications, your email account, and our networks.  The details of your account are in the email message that you received from the City. You’ll find your temporary password in a separate email.

Please note: Your account is connected to your employment record. It will activate two days before your official start date.

  • Access Boston logo

Getting started

To register your account, go to the Access Boston Portal at https://access.boston.gov.

Use your ID and the temporary password that was sent to your personal email address to login. You will be prompted to change to a permanent password which is good for one year.

Help by topic area

Help by topic area

After changing your Access Boston password, you will register for multi-factor (also known as two-step) authentication. This provides an extra layer of security when you log into your account. You’ll need to register by choosing one of the following methods:

  • receiving a SMS text message on a mobile device, or
  • receiving a voice call on a mobile or landline phone

You will be sent a security code to enter to confirm the option that you pick. Access Boston MFA uses software called 'Ping ID'.

At City Hall / Boston Fire Department (BFD)
  • PCs - Use your Employee ID and your Access Boston password 
  • Macs - Use your Employee ID and your Access Boston password
At Boston Public Schools (BPS)
  • Macs - Use your Employee ID and your Access Boston password 
  • PCs - Use ADMINDOM\Employee ID and your Access Boston password  (for example: ADMINDOM\123456) 
  • Chromebooks - Use your full BPS email address and your Access Boston password
At Boston Police Department (BPD)
  • PCs -  Use your Employee ID and your Access Boston password 
  • Chromebooks - Use your full BPD email address and your Access Boston password
Boston Public Library (BPL) / Assessing
  • Please check with the IT Staff for your department to get further direction (*Access Boston unified login coming in the future!!)
At City Hall
  • To use the “COB-Employee” network, you log in with your Employee ID and your Access Boston password. We don’t recommend using “Wicked Free Wi-Fi” for the City of Boston business. It’s not a secure network.
At Boston Public Schools (BPS)
  • To use the “BpsStaff” network, you log in with your Employee ID and your Access Boston password. If your school’s Wi-Fi network is named after your school building, you will receive the password for the Wi-Fi at your school.
At the Boston Fire Department (BFD)
  • BFD has different options for using the Wi-Fi based on the location of your workplace. Please contact the BFD IT Division at 617-343-3483 or submit your request via email to BFDITDiv@boston.gov for further direction. 
At the Boston Police Department (BPD)
  • BPD has different options for using Wi-Fi based on the location of your workplace. Please contact the Information Systems Group at 617-343-9600 or submit your request via email to ISG@pd.boston.gov for further direction.
Boston Public Library (BPL) / Assessing
  • Please check in with the IT Staff for your department to get further direction . (*Access Boston unified login coming in the future!!)

From the Access Boston Portal, you can use the “Change My Password” link in the Account Tools section to update your password at any time. The City of Boston requires everyone to change their password once a year. We’ll send you a notification before you need to change it.

At the portal, you can use the “Manage My Devices” link to add a new phone or email address to use with multi-factor authentication. You can also set up the PingID app on your mobile device. If you have a City-issued device, the PingID app may already be loaded for you. There is always a HELP link in the lower right hand corner of any page associated with Access Boston if you need more information.

Where do I find information for new employees?

Go to The Hub! The Hub is the City of Boston’s employee website. Just click the Hub icon on your Access Boston portal. There you can check out the handy guide entitled “Being a New Employee With The City of Boston” at https://hub.boston.gov/being-new-employee-city

The Hub features policies, information on health and wellness benefits, career training, and news and events.

What is my email address? 

@bostonpublicschools.org 

BPS uses Google for email and other collaboration tools. Your new email address is included in the message you received about your account. The format is: firstinitiallastname@bostonpublicschools.org. In some cases, there may be a number at the end if the email exists already (ex: jsmith45). After you register for your account on the Access Boston portal, you can log into your email at mail.google.com. Use your Access Boston password.

@boston.gov or @pd.boston.gov

The City uses Google for email and other collaboration tools. Your new email address is included in the message you received about your account. The format is firstname.lastname@boston.gov or firstname.lastname@pd.boston.gov. After you register for your account on the Access Boston portal, you can log into your email at mail.google.com. Use your Access Boston password.  You will need to set up 2-step verification with Google to protect your account.  Please note there is a 7 day "grace period" but if you don't set it up you will lose access - so please don't click through and ignore the message.

What is Employee Self-Service (ESS)?

Employee Self-Service allows Boston employees to: 

  • update your personal information (phone number, address, name) 
  • view your paycheck 
  • manage your direct deposit and federal tax withholding 
  • request time off, and 
  • view your absence balances. 

You get to ESS via the icon on the Access Boston portal. Not all functions will be accessible, depending on your employee classification.

Why is MFA required?

It is far too easy for a password to be lost or stolen. Multi-factor authentication (MFA) helps us keep your data — and all data at the City — safe. MFA strengthens your account with a second factor that relies on something only you have in your possession (usually a phone).

What is Employee Training? 

MyLearningPlan.com is used for technology training classes. Log into the Access Boston portal and click on the Employee Training Icon. You’ll be able to see what training is available, and to sign up.

What is SIS/Aspen?

The BPS Student Information System (SIS) is a product called Aspen. All employees, students, and families can easily access Aspen and manage information on student learning to help personalize instruction. Teachers use the SIS for daily attendance, class attendance, report card grades, academic progress (gradebook), student schedules, and basic information on their students. You can explore Aspen online at https://sis.mybps.org/aspen. Use the Help menu to access common instructions, manuals, and video tutorials.

How do I get a laptop? 

Eligible BPS employees (primarily classroom teachers) will be notified via their BPS email account about how to access training and receive their laptop. After your effective date, check learn.mybps.org for L4L v4 training information.

Please note that your laptop cannot be issued until your official start date. If you do not have access to the course within 3-5 business days of setting up your Access Boston account, please email  NetworkAccess@bostonpublicschools.org

How do I access Teachpoint? 

1. Log in to your BPS email and click on the Google Apps Gridon the  upper right 

2. Scroll down and click on the TeachPoint Icon 

BPS has more information at  https://www.bostonpublicschools.org/Teachpoint 

Need technical help? Please email eval@bostonpublicschools.org

BPS has fully transitioned all professional development activities from MyLearningPlan over to TeachPoint as of October 2019.

Have more questions?

Boston Public Schools:

Please email the BPS Technology Help Desk: networkaccess@bostonpublicschools.org 

Boston City Hall:

Call the Department of Innovation and Technology (DoIT) Service Desk at 617-635-7378. You can also check-in with your department’s IT support group (if you have one).

Boston Fire Department (BFD):

Please email the BFD Information Technology Division: BFDITDiv@boston.gov or call 617-343-3483

Boston Police Department (BPD):

Please email the BPD Tech Support Group: desktopsupport@pd.boston.gov or call 617-343-9600.

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