Digital Team Roadmap
Since launching Boston.gov in July 2016, we've been committed to:
- collecting feedback from our users and using it to improve the website
- supporting the City's many departments in making resources more accessible to the public, and
- remaining transparent about our progress.
There's a lot of work to be done. Our biggest task is prioritizing improvements and how much time we spend on any specific project. We'll be keeping this roadmap updated to provide a window into our priorities for the next year. We also want to give you an opportunity to tell us what improvements you want to see.
Hit us up by using that "feedback" link at the top of the page. Want even more detail? You can always stay up to date on our work by tracking our open source work in Github.
Here’s what we can share publicly about our work in progress.Highlighted Projects
- Web Applications Cleanup: Before greatness comes maintenance, so we’re reviewing legacy systems, software, and streamlining redundant experiences to provide services more effectively on Boston.gov.
- Upgrade to Drupal 8: This will enable easier translation services, and keep in step with latest releases.
- Expanding the use of our Pattern Library across City systems and sites outside of Boston.gov.
- Partnering with our Data and Analytics team to improve the experience using maps across Boston.gov.
- Interested in seeing what we get done each week? Read through our weekly release notes in Github.
Design and Multimedia
We're planning on creating a gallery of our work, but it's still in production. For now, you can learn more about our brand.Highlighted Projects
- Ensuring consistent digital and print branding across City departments for public assurance and easy recognition.
- Accessibility maps for City services and facilities to help those in need.
- Continued review and redesign of City paper forms.
- Review and redesign of collateral created by departments.
Content and Engagement
- Content editing never stops! We are passionate about making sure City services and programs are explained as clearly, simply, and concisely as possible for you.
- Improving our workflow with departments so that we stay consistent with our messages and reach the widest audience.
- Providing every department and program that wishes to have a newsletter. We’ll also offer templates, tools, and advice on best practices.
- Continued migration of content to Boston.gov to ensure all of our service information can be accessed from this one main hub.
- Celebrating our historic City on social by sharing content from our archive.
- Experimenting with Facebook live in public forums.
- Publishing Fleet, our Pattern Library for consistent digital design across other City applications
- Ability to sign up for City newsletters that have a consistent brand
- Food Access maps in six (including English and counting Chinese simplified and traditional as one) languages
- 311 requests utilizing machine learning
- FY18 Budget Visualization (view in Github)
We’re bringing consistency to the backend of our work through the City’s first pattern library.
Volunteers filled 10 trucks carrying 250 tons of supplies and donations from the "Help for Houston" drive.
We created an advertising campaign for the City's Career Center that feature City employees.
Website visitors can view online data visualizations for the FY18 City of Boston budget.
We're a small but mighty group of developers, designers, communications specialists, and product managers building digital experiences designed around the needs of our constituents.
We work to make these tools beautiful, welcoming, and highly useful.