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Transportation help for people with disabilities

Transportation help for people with disabilities

If you have a disability and need to get somewhere in Boston, there are resources that you can turn to.

WHEELCHAIR ACCESSIBLE TAXI SERVICE

Boston cab companies have a total of 100 wheelchair accessible taxi vehicles (WAVs). They provide transportation for residents with disabilities.

WHAT ARE WHEELCHAIR ACCESSIBLE TAXI VEHICLES (WAVs)?

They are taxi cabs that have been modified to accommodate wheelchairs. The vehicles look like other minivan taxi cabs. Wheelchair accessible vehicles have a blue access symbol on the back of the cab.

Each wheelchair accessible taxi in Boston has a letter-rating to show how accessible the vehicle is, either A, B, C, D, or F. View the list of wheelchair accessible taxi vehicles.

REQUESTING A WHEELCHAIR ACCESSIBLE TAXI

Wheelchair Accessible Taxi Vehicles are just like regular cabs. You don't have to make an appointment and you don't have to fill out any forms or applications.

You can hail a vehicle on the street or call for a cab and request one. All cab companies must respond to requests as quickly as possible. For more information, call the Hackney Division of the Boston Police at 617-343-4475.

TAXI DISCOUNT COUPON PROGRAM

The program, which makes transportation more affordable for people with disabilities, was created by:

Boston residents who have a disability or are over the age of 65 are eligible for this program. You can buy coupon books worth $10 for $5 a book (a 50 percent discount). Learn more about how to buy taxi coupons.

PUBLIC TRANSIT ACCESS AND RESOURCES

Looking for information about the MBTA? This public transit guide details routes and accessibility options for buses, subways, and the commuter rail. It will help you understand how to use the MBTA public transit system and its resources.

The MBTA offers discounts for seniors and residents with disabilities on buses, subways, and the commuter rail. Learn more about the MBTA’s program.

If your disability prevents you from using the standard public transit system, you can apply for the MBTA’s paratransit program. It’s called The Ride. Visitors from out of town may also be eligible to use this service during their visit. Get information about The Ride.

RESIDENTIAL ACCESSIBLE PARKING SPACE PROGRAM

The Disabilities Commission and the Transportation Department offer a Residential Accessible Parking Space Program for residents with disabilities. If eligible, you can request an accessible parking space outside your home. Learn more about eligibility requirements and how to apply.

Still have questions? Contact:
Disabilities Commission
617-635-3682 | Teletype: 617-635-2541
1 City Hall Square
Room 967
Boston, MA 02201-2041
United States