We are made up of five regulatory divisions whose aim is to protect and improve the quality of life for all Boston residents. Our mission is to serve the public by protecting the health, safety, and environmental stability of Boston's business and residential communities. We will continue to use its resources to protect and improve the quality of life in Boston’s neighborhoods by providing public information, education, and enforcement.

Learn more about how the Inspectional Services permitting process works.

Take Advantage OF our online portal

The online option saves you time — instead of visiting us at 1010 Massachusetts Avenue, you can apply online and even print out your permit when it has been approved by us. Right now, you can apply for some of our permits online, but the list will continue to grow over time.

Go to our online portal