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How to get your towed car back

Some common reasons for getting towed include street sweeping, illegal parking, and five or more overdue parking tickets.

Last updated:
Step
1

Find your car

If you know your license plate number, you can search our online database. You can also call the Boston Police Department at 617-343-4629 to find out which company towed your car.

If you don’t know your license plate number, call Boston Police at 617-343-4629. Please provide the make, model, and color of vehicle, the address where it was towed from, or other important information. You can also contact Tow operators in Boston directly.

After you find your car
  • If your car is located at the City of Boston Tow Lot, please continue down to Step 2 on this page.
  • If your car was towed by a private tow company, scroll down to Step 3.
  • If your car was towed on a state road or as an abandoned vehicle, check out our towing page for more information. 
Step
2

Is your car at the City of Boston Tow Lot?

We charge a $90 tow fee, along with a storage fee of $3 per hour, up to $15 a day. You can pay with cash, a money order, a cashier’s check, or a debit or credit card. If you pay by card, you will be subject to a 2.5% fee. 

There is also a kiosk at the tow lot that you can use 24 hours a day, seven days a week. To use the kiosk, you need to meet these requirements:

  • you must pay with a credit or debit card (subject to a 2.5% fee)
  • you need to know your license plate number
  • your car can’t have a revoked registration or insurance, and
  • you need a valid license, and the name on your license needs to match the name on your credit or debit card.

The City of Boston Tow Lot is located at:

200 Frontage Road
Boston, MA 02118

The lot is open Monday through Friday, 7 a.m. to 10:30 p.m., and on Saturday from 9 a.m. to 12 p.m. The kiosk is open 24 hours a day, seven days a week for those who meet the requirements above.

Remember to pay your parking ticket and fees

To avoid a late fee, you will also need to pay or appeal your parking ticket within 21 days. The ticket will be stuck under your windshield wiper. Learn how to pay a parking ticket.

If your vehicle was seized due to five or more tickets unpaid, to get your car back, you need to pay all of your overdue parking tickets and fees. You can make your payment at the City of Boston Tow Lot when you come to get your car.

Step
3

Were you towed by a private tow company?

Call the company before you arrive and ask what you need to do before picking up your vehicle. Your vehicle may have been towed for:

  • street cleaning
  • illegal parking on private property, or
  • the Boston Police authorized the tow.

If the Boston Police requested the tow, you will need to go to the police station before getting your car from the private tow company. When you call the company, they will tell you what you need to do.

Tow operators take cash, as well as debit and credit cards. These companies can charge you: 

  • $108 for the tow
  • $35 for each day they store your car, and
  • a fuel surcharge. To find out what the fuel surcharge will be, check the fuel charge factor on the state's website. 

Please note: Other charges may be added.

Remember to pay your parking ticket and fees

To avoid a late fee, you will also need to pay or appeal your parking ticket within 21 days. The ticket will be stuck under your windshield wiper. Learn how to pay a parking ticket.

If your vehicle was seized due to five or more tickets unpaid, to get your car back, you need to pay all of your overdue parking tickets and fees. You can make your payment at the City of Boston Tow Lot when you come to get your car.

Need to Know:

Sign up for phone, email, or text alerts so that you can be notified the next time you are towed.

Towing alerts
Contact:
200 Frontage Road
BOSTON, MA 02118
Shouldn't have been towed?

If your vehicle has been towed for parking illegally on a City of Boston street, you can have a walk-in hearing within five days of the tow, or schedule a hearing with the Parking Clerk. Call 617-635-4410 for more information.

You are not eligible for a hearing if your vehicle has been towed for five or more overdue tickets. You can only have a hearing with the Parking Clerk if you were towed from a public way in Boston.

Towed for trespass, or abandonment?

We created a separate page that also includes information about what to do when you get towed from a state road in Boston or as an abandoned vehicle.

More towing information

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