Caitlin Stapleton appointed neighborhood liaison for Charlestown; Tiffani Caballero named liaison for Jamaica Plain

They will serve as the primary contact for constituents and businesses looking to connect with the Mayor's Office.

Mayor Kim Janey today announced the appointment of Caitlin Stapleton as the neighborhood liaison for Charlestown and Tiffani Caballero as the liaison for Jamaica Plain for the Office of Neighborhood Services (ONS). They will serve as the primary contact for constituents and businesses looking to connect with the Mayor's Office, and will facilitate the delivery of services in collaboration with City departments. 

“I am excited to welcome Caitlin and Tiffani to the Office of Neighborhood Services,” said Mayor Janey. “I am confident their love for the communities they represent, and Boston as a whole, will help them serve our residents.”

Caitlin grew up in the Adams Village neighborhood of Dorchester. She attended Saint Brendan’s and Elizabeth Seton Academy. She studied Communications at the University of Maine, Orono. 

Caitlin Stapleton
Caitlin Stapleton

“After working in Charlestown, at Monument Restaurant and Tavern, I have built many relationships within the community and I am excited to continue building on these relationships and forming new ones,” said Stapleton. “I look forward to serving Charlestown through the Mayor’s Office of Neighborhood Services.”  

In her free time Caitlin likes to travel and spend time with family and friends. 

Tiffani Caballero is a Dorchester resident of Honduran descent who attended the exam school, John D. O'Bryant, and is currently a candidate to receive her BS in Psychology from the University of Massachusetts Boston. She has a background in local government and public service. She previously worked as a Constituent Service Center representative for Boston 311. In that role, she fulfilled the requests of Boston residents for non-emergency City services and information.

Tiffani Caballero
Tiffani Caballero

“I am passionate about community building and will connect with the residents of Jamaica Plain to learn how to best serve them so we can work together for the good of the community,” said Caballero. “The neighborhood has a tight knit culture which makes me eager to work with the community.”

In her free time, Tiffani enjoys traveling, trying new restaurants, and spending quality time with her family and friends. She takes pride in being both a Bostonian and a Spanish-speaking native.


The Mayor's Office of Neighborhood Services (ONS) encourages, facilitates and maximizes citizen input and participation through service requests, neighborhood meetings, mailings, and emergency responses. To report non-emergency issues to the City, residents are encouraged to connect with BOS:311 by dialing 3-1-1 or by downloading the free BOS:311 app on iOS or Android platforms. 

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