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Moving scams

Moving scams

We work with the Massachusetts Attorney General’s Office to educate consumers on a variety of topics. Learn how to avoid moving scams and make the experience less stressful.


Please make sure to research moving companies and check what they will charge you:


Keep a detailed list of what you're packing, and keep anything of value with you.

Most movers will pay you back if something gets damaged. Check with the company to see what type of insurance they have.

Find out what you need to pay before you sign anything, and make sure you understand your contract with the mover.

If you want information on storing items, contact the Massachusetts Department of Public Safety at 617-727-3200. They regulate the industry.

Unhappy with a moving company? Try to resolve the issue with them first. If they don't cooperate, call us at 617-635-3483.

Still have questions? Contact:
Consumer Affairs and Licensing
1 City Hall Square
Room 817
Boston, MA 02201-2039
United States