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Housing Stability Notification Act landlord information

The act requires any landlord planning to end a tenancy agreement to provide the tenant with a Notice of Tenants’ Rights and Resources.  

This Notice of Tenants’ Rights and Resources should be delivered at the same time as:

  • the Notice to Quit, or
  • a Notice of Non-renewal of a Lease.

The Housing Stability Notification Act also requires landlords and foreclosing owners to provide the City of Boston’s Office of Housing Stability:

  • a copy of the Notice to Quit or Notice of Non-renewal of Lease, and
  • a Certificate of Compliance/Service.

submit through our online portal. 

Please note: If you use the online portal, you do not need to submit the Certificate of Compliance/Service.

The Certificate of Compliance/Service is available in EnglishEspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى.

Notice of Tenants' rights and resources

The Housing Stability Notification Act requires all landlords planning to end a tenancy agreement to provide the tenant with a Notice of Tenants’ Rights and Resources

You can download and print the document below. The Notice of Tenants' Rights and Resources is available in 11 languages:

You are required to provide the tenant with the Notice in their preferred language. It must be delivered at the same time as:

  • the Notice to Quit, or
  • a Notice of Non-renewal of Lease.

Common questions

Common questions

The Housing Stability Notification Act is an ordinance passed by the City of Boston in October 2020. The act requires any landlord planning to end a tenancy agreement to provide the tenant with a Notice of Tenants’ Rights and Resources.

The act requires that landlords give this Notice of Tenants’ Rights and Resources to tenants when:

  • the landlord starts the eviction process, or
  • the landlord decides to not offer the tenant a renewal of their lease agreement.

The Notice of Tenants’ Rights and Resources must be delivered at the same time as the Notice to Quit.

The Notice of Tenants’ Rights and Resources must also be delivered to any tenant that is asked to leave a property. For example, if someone is buying a property out of foreclosure, or from a bank or a mortgage lender, they must provide this Notice to the former owners of the property, or any tenants that live in the property.

The act also requires landlords and foreclosing owners to send the City of Boston’s Office of Housing Stability a copy of:

  • the Notice to Quit or Notice of Non-renewal of Lease, and
  • a Certificate of Compliance/Service.

If you're able, please submit this information using our online portal. If you're unable to use this portal, please send the documents via email to katie.forde@boston.gov.

Please note: If you use the online portal, you do not need to submit the Certificate of Compliance/Service.

The Certificate of Compliance/Service is available in EnglishEspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى.

The ordinance ensures tenants and former homeowners understand their rights when their tenancy or residential occupancy is being ended. Tenants and former homeowners will also learn about agencies that may be able to help them.

In many cases, agencies can help find funding to pay back-rent or provide other services necessary to avoid evictions. When it is not possible to resolve eviction issues pre-court, the act will provide tenants and former owners a better opportunity to get advice or representation, or both.

The act goes into effect on November 6, 2020.

A landlord or foreclosing owner must provide a Notice of Tenants’ Rights and Resources at the same time as they serve a tenant or a former homeowner:

  • a Notice To Quit, or
  • a notice of lease non-renewal.

The Notice of Tenants’ Rights and Resources and Certificate of Compliance/Service can be downloaded on this page.

The Notice of Tenants’ Rights and Resources is available in English, Spanish, Portuguese, Chinese, French, Cape Verdean Creole, Haitian Creole, Somali, Russian, Vietnamese, and Arabic.

The landlord or foreclosing owner must provide the Notice of Tenants’ Rights and Resources in the Tenants’ preferred language.

The Notice of Tenants’ Rights and Resources must be provided at least 30 days in advance of filing any court eviction action if a landlord:

  • is choosing not to renew a lease, or
  • is allowing the lease to expire.

Landlords must also send these documents to the City of Boston’s Office of Housing Stability:

  • a copy of the Notice to Quit or Notice of Lease Non-renewal, and
  • a Certificate of Compliance/Service.

If you're able, please submit this information using our online portal. If you're unable to use this portal, please send the documents via email to katie.forde@boston.gov.

Please note that if you use the online portal, you do not need to submit the Certificate of Compliance/Service.

The Certificate of Compliance/Service is available in EnglishEspañolPortuguês中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى.

If you are a landlord or foreclosing owner intending to end a tenancy or post-foreclosure occupancy of a unit, the ordinance applies to you.

The ordinance applies to all landlords or foreclosing owners of rental units or housing accommodations in the City of Boston where a Notice to Quit or other Notice of Lease Non-renewal or Expiration has been served, or should have been served, on the tenant or former homeowner.

In eviction cases where no Notice to Quit is served, the Notice of Tenants’ Rights and Resources must still be presented to the tenant or former homeowner. If you are filing an eviction action in Court, you must present the Notice of Tenants’ Rights and Resources to the tenant or former homeowner at least 30 days prior to filing.

Yes. Exempt properties are residences: 

  1. in any hospital, skilled nursing facility, or health facility, and
  2. in a nonprofit facility whose primary purpose is providing short-term treatment, assistance, or therapy for alcohol, drug, or other substance abuse.

No. The requirements of this ordinance may not be waived. Any term of any lease, contract, or other agreement that purports to waive or limit a tenant’s or former homeowner’s substantive or procedural rights under this Ordinance are contrary to public policy, unenforceable, and void.

Yes. All tenants and other lawful occupants, including post-foreclosure former homeowners, must be provided with the required Notice of Tenants’ Rights and Resources.

Each failure to comply with the requirements of this ordinance shall be deemed a separate offense. These trigger a separate warning or fine.

Unless otherwise provided, a person or entity violating any provisions of this ordinance shall be punishable by a warning or fine in accordance with the provisions of City of Boston rdinances and/or Boston City Charter, shown below.

Housing Stability Notification Act (Sec. 10-11.7)
Enforcement Entity: Inspectional Services Department       
1st Offense: Warning
2nd and Subsequent Offenses: $300 per day