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Marcy Ostberg

Director of Operations

As the Director of Operations for the Department of Neighborhood Development, Marcy oversees all of day-to-day management activities of the department.  Working with the talented team members at DND, Marcy manages efforts to improve Boston’s neighborhoods through developing affordable and market-rate housing, advocating for low- and moderate-income Bostonians, reimagining the City’s surplus real estate portfolio, fostering community development, partnering to end homelessness, and assisting Bostonians to become and remain homeowners.  

Marcy was recently the Director of the Housing Innovation Lab, where she brought an eclectic background in civic innovation, urban policy and education to the Mayor's Office of New Urban Mechanics.  She previously worked as a Strategic Project Manager advancing a question formulation strategy used for problem solving in innovation, critical thinking in education and self-advocacy in social services. Additionally, Marcy worked as a High School Biology Teacher at the Boston Day & Evening Academy, a Boston Public School where she developed experiential education and personalized learning modules. Her experiences as an urban educator drove her to explore innovative solutions to systemic and complex problems that face low-income families. These varied experiences influence how she thinks about creative solutions to ensuring Boston is affordable for all residents. Marcy holds a MA in Urban and Environmental Policy and Planning from Tufts University, and an MEd from Franklin Pierce University.