ISD Call Center
The ISD Call Center serves as the primary point of contact for residents and businesses seeking information or assistance related to Inspectional Services.
Our team helps connect callers with the right departments, provides guidance on permits and inspections, answers questions about codes and regulations, and processes service requests. We are committed to delivering prompt, accurate, and courteous support to ensure every constituent receives the help they need.
Inquiries and concerns can be sent to our office by email: isd@boston.gov or telephone: 617-635-5300
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Still have questions? Contact:
Inspectional Services
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1010 Massachusetts Avenue
5th FloorBoston, MA 02118
File a Complaint
Housing Division
Call (617) 635-1010 or 311
Building Division
Minimum standards for the design, construction, and safety of buildings to protect public health
Call (617) 635-5300 or 311
Environmental Sanitation Division
Protecting the health and safety of the public to keep Boston free of rodents, ensures bulk refuse is properly maintained and managed safety measures in auto sho
Call (617) 635-5300 or 311
Health Division
Enforces food and sanitary codes
Call (617) 635-5300 or 311
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Still have questions? Contact:
Inspectional Services
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1010 Massachusetts Avenue
5th FloorBoston, MA 02118
