Resolving Conflicts with Tenants
Tools are available to help landlords resolve conflicts with tenants including unpaid rent, potential eviction and other disputes.
43 HAWKINS STREET
BOSTON, MA 02114 MONDAY THROUGH FRIDAY, 9 A.M. - 5 P.M.
Help Tenants Catch Up on Rent
The Rental Relief Fund can help your tenant catch up on their rent payments.
If your tenant continues to fall behind on their payments you can refer them to the Rental Relief Fund. They may qualify to receive federal funds to help towards their rent payments. This program is easy to apply for. It can help your tenant get a fresh start and help you to avoid an unplanned vacancy.
Housing Dispute Mediation
We offer mediation services to help resolve disputes between landlords and tenants
We help resolve conflicts between tenants, landlords, roommates, and neighbors. Mediators meet with the involved parties. All conversations are confidential and only participants control the outcome. This service is low or no-cost.
Your Tenant's Rights
All landlords must meet all regulations regarding security deposits, code violations, and safety hazards. Failure to do so may hinder your ability to complete an eviction and could give tenants grounds to have withheld rent.
Evicting a Tenant
Landlords must follow a specific procedure to pursue an eviction. Only a judge can issue an eviction.
- Landlord serves tenant a notice to quit along with informing them of their rights via the Housing Stability Notification Act
- Landlord initiates a court case.
- The tenant responds to the case including possible counterclaims.
- The notice to quit is either resolved through housing dispute mediation, dismissed, or proceeds to trial.
- If the tenant loses the trial the judge will issue an execution and give notice of the move out date.