Emergency Medical Services
We are Boston's municipal Emergency Medical Service, and one of three public safety agencies who respond to 9-1-1 calls.
Our department is a recognized leader in emergency medical service and the largest municipal EMS in New England. We are staffed by full-time uniformed emergency medical technicians, paramedics, supervisor, and command personnel.
Boston EMS is currently accepting applications for the Cadet program.
Cadets will earn $18/hr as they learn what it takes to become an EMT. Designed as a six-month EMT employment feeder program, cadets will be hired as full-time temporary employees who will complete an in-house EMT training course, obtain state certification, and be prepared for a career as an EMT with Boston EMS. Cadets will be entitled to union membership, health and dental insurance, contributions to paid time off and retirement, as well as access to other benefits including childcare opportunities. After successfully completing the program, cadets will transition directly into the next EMT Recruit Academy, earning $69,372 annually.
Contact
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785 Albany Street
Boston, MA 02118 -
Monday through Friday, 8 a.m. - 5 p.m.
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Need medical bills or records?
Please make your requests through the ChartSwap website.
Interested in becoming a Boston EMS EMT?
Are you interested in a rewarding and challenging career as an Emergency Medical Technician?
Learn more Get NotifiedContact us
If you have a medical emergency dial or text 9-1-1.
Join our ems teamrecruiting@bostonems.org
617-343-1125
Our primary mission is responding to medical emergencies, but we also serve the City in other ways:
- We work with public and private partners to enhance emergency planning and preparedness.
- We support City services and injury prevention through reporting and analytic efforts.
- Through community engagement, we educate residents about safety and lifesaving skills.
EMS divisions
Learn more about the different divisions that make up Emergency Medical Services.
Field Operations delivers the 9-1-1 response to residents and visitors.
EMT-Telecommunicators are often referred to as “the real first responders."
The division facilitates coverage during special events and emergencies.
The division educates and develops all Boston EMS EMTs and Paramedics.
The division offers local programs that serve to educate the public.
Department heads
Department heads


