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Emergency Medical Services

We are Boston's municipal Emergency Medical Service, and one of three public safety agencies who respond to 9-1-1 calls.

Our department is a recognized leader in emergency medical service and the largest municipal EMS in New England. We are staffed by full-time uniformed emergency medical technicians, paramedics, supervisor, and command personnel.

785 Albany Street
Boston, MA 02118
Monday through Friday, 8 a.m. - 5 p.m.

How to become a Boston EMS EMT

Are you interested in a rewarding and challenging career as an Emergency Medical Technician?

Join our team

Contact us

Medical emergencies

If you have a medical emergency dial or text 9-1-1.

Join our ems team

Communications office



Want to learn more?

Our primary mission is responding to medical emergencies, but we also serve the City in other ways:

  • We work with public and private partners to enhance emergency planning and preparedness.
  • We support City services and injury prevention through reporting and analytic efforts.
  • Through community engagement, we educate residents about safety and lifesaving skills.

Learn more about our work

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