Back to top

Emergency Medical Services

Emergency Medical Services

We are Boston's municipal Emergency Medical Service, and one of three public safety agencies who respond to 9-1-1 calls.

Our department is a recognized leader in emergency medical service and the largest municipal EMS in New England. We have 371 full-time uniformed emergency medical technicians, paramedics, supervisory and command personnel.

KEEPING THE CITY HEALTHY AND SAFE

Our primary mission is responding to medical emergencies, but we also serve the City in other ways:

  • We work with public and private partners to enhance emergency planning and preparedness.
  • We support City services and injury prevention through reporting and analytic efforts.
  • Through community engagement, we educate residents about safety and lifesaving skills.

Learn more about our work

Emergency Medical Services
Contact
785 Albany Street
Boston, MA 02118
United States
Monday through Friday, 8 a.m. - 5 p.m.
MEDICAL EMERGENCY

If you have a medical emergency dial 9-1-1.

Join our ems team

recruiting@bostonems.org
617-343-1125

Communications office

media@bostonems.org
617-534-2821

BILLING QUESTIONS

877-290-3053

In memory of Captain Robert Y. Haley

Boston EMS mourns the passing of Captain Robert Y. Haley, one of the most respected and influential members of the department.