How Public Works helps the City
Our department provides a number of services to residents, visitors, and businesses every day.
Highway Field Operations Division
We work 24 hours a day, seven days a week to care for the City’s streets and sidewalks.
Construction Management Division
We repair and restore roads, sidewalks, pedestrian ramps, and work with utility companies.
Waste Reduction Division
We pick up residents’ trash, recyclable materials, and any leaf and yard waste.
We manage projects that are total reconstructions of Boston streets or sidewalks.
We also inspect bridges and help coordinate bridge reconstructions. You can now search historic engineering plans online. We resurface roads from April 1 to November 30. You can see a list of streets the City plans to resurface.
We give permits to businesses and residents who need to take up space or do work on City streets or sidewalks.
We’re located at Room 715 in City Hall. That’s where we collect payments and hand out permits. Looking for a specific permit or application? We have more information about our common forms, permits, and applications.