Services for the homeless
COVID-19 update: In response to the public health emergency, we put together a list of resources for those experiencing homelessness.
If you are homeless or someone you know is homeless, you can contact these organizations for help.
If you’re at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200 (Monday-Friday, 9 a.m. - 5 p.m.). For help outside these hours, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.
Neighborhood Development
8th, 9th, and 11th Floors
Need help right now?
For help 24 hours a day, seven days week, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.
Overnight emergency shelters
| Name | Service | Location | Phone number |
|---|---|---|---|
|
Southampton Shelter |
Overnight shelter (men) | ||
| Overnight shelter (men) | |||
| Overnight shelter (women) | 363 Albany St, Boston, MA 02118 | 617-892-9100 | |
| Overnight drop-in shelter (men and women; no beds) |
31 Bowker St, Boston, MA 02114 |
617-788-1001 | |
| New England Center and Home for Veterans | Overnight shelter (veterans) | 17 Court St, Boston, MA 02108 | 617-371-1800 |
| Bridge Over Troubled Waters | Overnight shelter (ages 14-24) | 47 West Street, Boston, MA 02111 | 617-423-9575 |
| Y2Y | Overnight shelter (ages 18-24) | 617-864-0795 | |
| Massachusetts Emergency Family Shelter | Overnight shelter (families) | To apply for shelter services, please call (866) 584-0653 and speak with a Homeless Coordinator. | 866-584-0653 |
Daytime services and meals
| Name | service | Location | Phone number |
|---|---|---|---|
| Food resource maps by neighborhood and by language | Visit the Food Access website for more information. | ||
| St. Francis House | Meals, daytime shelter and resource center, clothing, showers an toiletries, mail and ID services | 39 Boylston Street, Boston, MA 02116 | 617-542-4211 |
| Boston Warm Day Center, Emmanuel Church (winter) | Day center and meals Mondays and Fridays 9 a.m. - 1 p.m. (September - May) | 15 Newbury Street, Boston, MA 02116 |
|
| Boston Warm Day Center, Old South Church (summer) | Day center and meals, Thursdays 9 a.m. - 2 p.m. (June - August) | 645 Boylston Street Boston, MA 02116 |
|
| Rosie’s Place | Meals and services (women) | 889 Harrison Avenue, Boston, MA 02118 | 617-442-9322 |
| Cardinal Medeiros Day Program | Day shelter and meals, Monday - Friday, 8 a.m. - 3 p.m. (ages 45 and older) | 1960 Washington Street, Roxbury, MA 02118 | 617-619-6960 |
| Women’s Lunch Place | Meals, toiletries, showers, laundry, clothes, and day center (women) | 67 Newbury Street, Boston, MA 02116 | 617-267-0200 |
| Bridge Over Troubled Waters | Drop-in day center with meals, shower, lockers, laundry, and case management (ages 14 - 24) | 47 West Street, Boston, MA 02111 | 617-423-9575 |
| Boston Health Care for the Homeless | Medical services | Jean Yawkey Place, 780 Albany St, Boston MA 02118 Monday - Friday, 7 a.m. - 4 p.m. |
857-654-1600 |
Outreach services
| Name | Phone number |
|---|---|
|
Boston Police Street Outreach |
|
|
DMH Homeless Outreach Team |
|
|
Pine Street Inn (Daytime) |
|
|
Pine Street Inn (Nighttime) |
Housing
| Name | service | Location | Phone number |
|---|---|---|---|
| Information on income-restricted and affordable housing opportunities in Boston and neighboring communities | Visit the Metrolist website. | ||
| HomeStart | Housing search help (walk-in hours, Wednesdays, 3 - 4:30 p.m.) |
105 Chauncy Street, Suite 502, Boston, MA 02111 |
617-542-0338 |
Other Services
| Name | service | Location | Phone number |
|---|---|---|---|
| Free, multilingual, phone and web-based service with an extensive database of resources | Visit the HelpSteps website. | 2-1-1 | |
| City of Boston Office of Housing Stability | Tenant and landlord information; help for tenants in housing crisis due to fire, natural disaster, eviction, or condemnation | 26 Court St, 9th Floor, Boston, MA 02108 | |
| SafeLink Domestic Violence Hotline | 24/7 toll-free domestic violence emergency hotline | ||
| Casa Myrna | Services for survivors of domestic violence | ||
| MANNA | Faith community meetings and support by and for those experiencing homelessness | The Cathedral Church of St. Paul, 138 Tremont St., Boston, MA 02111 |
617-482-5800 |
| Project Place | Case management, career services and workforce development | 1145 Washington Street, Boston, MA 02118 | 617-542-3740 |
For Veterans
| Name | service | Location | Phone number |
|---|---|---|---|
| Shelter, housing, meals, and services | 17 Court St, Boston, MA 02108 | 617-371-1800 | |
| City of Boston Veterans Services | Services and resource connections | 43 Hawkins St, 3rd Floor, Boston, MA 02114 | |
| US Department of Veterans Affairs Boston Office | Services and resource connections | 150 S. Huntington Ave., Jamaica Plain, MA | 617-232-9500 |
| Pine Street Inn | Housing and services | 444 Harrison Ave, Boston, MA 02118 | 617-892-9100 |
| Project Place | Case management and resource connections | 1145 Washington Street, Boston, MA 02118 | 617-542-3740 |
Additional resources for veterans are listed online on a page maintained by City of Boston Veterans Services.
For Youth and Young Adults
The tables above include information on emergency shelter and daytime services for youth and young adults. Additional resources available to youth and young adults experiencing homelessness or housing instability — such as support with employment and education — are listed online.
For Families
| Name | service | Location | Phone number |
|---|---|---|---|
| Overnight shelter (families) | To apply for shelter services, please call 866-584-0653 and speak with a Homeless Coordinator. | 866-584-0653 | |
| FamilyAid Boston | Homelessness prevention and other services for families | 3815 Washington Street, Boston, MA 02130 | 617-542-7286 |
| Home for Little Wanderers | Housing and services for families and youth | 10 Guest Street, Boston, MA 02135 |
888-Home-321 |