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Office of Housing Stability

We help residents find and maintain stable, safe, and affordable housing.

Virtual Walk-In Hours and Clinics

Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic for small landlords and tenants. Complete our online form to RSVP for this virtual clinic. 

Every Wednesday from 12 - 2 p.m., Office of Housing Stability staff host virtual walk-in hours to answer your housing questions. Complete our online form to RSVP for these walk-in hours.

At both the clinics and walk-in hours, staff can assist you with Rental Relief Fund applications and other financial assistance.

Having housing issues in Boston?

Get help
STEP 1

There is a federal eviction moratorium in place until June 30, 2021. The Order prohibits property owners from evicting people who cannot pay rent. You must fill out this declaration form (English, Español, Português, 中文, Français, Kriolu Kabuverdianu, Kreyòl ayisyenSoomaali, русский, Tiếng Việt, or عربى) and present it to your landlord.

STEP 2

A landlord cannot force you out by changing the locks or shutting off the utilities. Landlords must follow a legal process. Learn about the eviction process.

STEP 3

Every Tuesday at 5:30pm, the Office of Housing Stability hosts a virtual clinic. Complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.

STEP 4

If you received a Notice to Quit or Eviction Summons and Complaint from the Court, please visit the COVID Eviction Legal Help Project to find legal help. Then, visit our "how to respond to an eviction" page for more information about legal resources.

Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic. Complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.

Apply for funds to help with rental arrears with:

If you have a housing voucher, please watch this housing recertification video. You can also view this housing recertification presentation.

A landlord cannot force you out by changing the locks or shutting off the utilities. 

Landlords must follow a legal eviction process. If the landlord has changed your locks, please call the police. You should also report the landlord to the Massachusetts Attorney General’s Consumer Complaint Hotline: Monday through Friday, 8 a.m. - 4 p.m., at 617-727-8400.

Contact Inspectional Services at 617-635-5300 if:

  • your apartment needs repairs or is in code violation, or
  • your utilities have been shut off.

If you feel that you are being discriminated against, contact the Office of Fair Housing and Equity at 617-635-2500.

Apply for:

  • ERMA, which can offer up to $10,000 in mortgage assistance, or
  • ABCD Mortgage Assistance, which can offer up to $4,000 in mortgage assistance.

Contact Us

Housing Crisis Support

We help tenants in housing crisis due to fire, natural disaster, eviction, or condemnation. Email housingstability@boston.gov or call 617-635-4200 to contact us. We also have information on emergency resources for tenants. Our goal is to put residents on the path to housing stability.

Tenant and Landlord Information

We provide information to tenants and landlords about their rights and responsibilities.

Program and Resource Development

We develop tenant and landlord resources and programs. We want to promote the creation and preservation of stable and affordable housing in Boston.

Advocacy and Policy

We research, draft, and put in place policies that aim to prevent displacement. Our goal is to keep our communities intact.