COVID-19 information
For the latest updates, please visit our coronavirus (COVID-19) website:
City department hours
City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
Back to top
Last updated:

Office of Housing Stability

We help residents find and maintain stable, safe, and affordable housing.

COVID-19 UPDATE: Due to the current public health emergency, we are not able to accept walk-ins for counseling. If you're at risk of being evicted, learn how to respond. You can also learn more about the eviction moratoriumWe are responding to requests for help that are emailed to You can also call 617-635-4200

Our office works to prevent displacement. It's our mission to promote housing preservation and stabilization. In that way, the Office of Housing Stability is one of the first of its kind in the nation.

If you're looking for information on affordable housing opportunities in Boston, Metrolist has information on lotteries, resales, and much more.

Have questions? Contact us:

Mail only
26 Court Street, 9th Floor
Boston, MA 02108

Monday through Friday, 9 a.m. - 5 p.m.

What we offer

Housing Crisis Support

We help tenants in housing crisis due to fire, natural disaster, eviction, or condemnation. We also have information on emergency resources for tenants. Our goal is to put residents on the path to housing stability.

Tenant and Landlord Information

We provide information to tenants and landlords about their rights and responsibilities.

Program and Resource Development

We develop tenant and landlord resources and programs. We want to promote the creation and preservation of stable and affordable housing in Boston.

Advocacy and Policy

We research, draft, and put in place policies that aim to prevent displacement. Our goal is to keep our communities intact.

Anti-Displacement policies

In January 2019, Mayor Walsh announced a six-piece legislative package focused on housing security. You can learn more about the housing security bills in the Mayor's legislative package:

Legislative package information

Building upon his commitment to employ new strategies to preserve and create affordable housing and prevent displacement in Boston’s neighborhoods, Mayor Martin J. Walsh released An Action Plan to Reduce Evictions in Boston in December 2019. This Action Plan presents the recommendations of:

  • the Eviction Prevention Task Force, a coalition of non-profit tenant advocacy organizations
  • housing service providers
  • legal aid organizations
  • the real estate community, and
  • key City of Boston staff from both the Boston Housing Authority (BHA) and the Department of Neighborhood Development (DND). 

The report details the current landscape for evictions in Boston. It recommends an expansion of programs and services that have made an impact in preventing an increase in the number of evictions in Boston, despite the competitive housing market.