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City Hall is only open to the public on Tuesdays and Fridays, from 9 a.m. - 5 p.m. If you need to visit a department at City Hall, you must make an appointment.
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Helping the homeless

COVID-19 update: We put together a document with information on emergency shelters, day programs, community meals, and street outreach. View our COVID-19 information.

We are dedicated to helping the homeless in Boston. You can find many of the resources Boston offers on this page.

Image for mayor at homeless census 700x2000

If you are at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200.

Still have questions? Contact:
Neighborhood Development
26 Court Street
8th, 9th, and 11th Floors
Boston, MA 02108-2501

Boston's Way Home

We created an action plan to end veteran and chronic homelessness in Boston.

Boston's Way Home