Official websites use

A website belongs to an official government organization in the City of Boston.


Secure .gov websites use HTTPS

A lock or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

Last updated:

Our Work to End Homelessness

We’re working to end homelessness in Boston. Learn about our progress, action plans and initiatives.

We work with nonprofit and community partners to coordinate housing and services for homeless households in Boston. We apply for and distribute grants, collect and report data about homelessness in Boston, and set system-wide policies and goals.  

Are you looking for help? If you are homeless or someone you know is homeless, follow the link below for help:

These organizations can help

If you’re at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200Monday through Friday, from 9 a.m. - 5 p.m. For help outside these hours, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.

The City is launching a program to support landlords who rent to Boston households moving out of homelessness. We provide signing bonuses, holding fees, and a dedicated customer service provider.

Landlord Incentive Program

Our progress

In 2015, the City released Boston’s Way Home: An Action Plan to End Veteran and Chronic HomelessnessUnder this plan, we’ve made huge strides.

  • Chronic homelessness reduced by 19 percent
  • Veteran homelessness reduced by 32 percent
  • Boston’s Way Home Fund reached its goal of raising $10 million two years ahead of schedule
  • $4.7 million committed to creating 157 new housing opportunities for unaccompanied youth and young adults experiencing homelessness as part of our Rising to the Challenge plan 
  • Transformed homeless services system into a coordinated network focused on helping the most vulnerable households across our City
By the numbers
  • Over 15,000 homeless people housed since 2014 
  • On average, 2,115 single adults experience homelessness on a single night 
  • Two percent of people experiencing homelessness on a single night are sleeping outside — the lowest rate of any major city
  • Over 1,000 chronically homeless individuals housed 
  • More than 1,300 homeless veterans housed 
  • $38.3 million in annual grants for housing and services to help the homeless

Annual Homeless Census

Each year, volunteers go through every neighborhood in Boston to count, survey, and offer shelter and services to people staying on the street.

past census reports

Boston Continuum of Care

We lead the local planning body known as a Continuum of Care that’s designated by the U.S. Department of Housing and Urban Development to coordinate housing and services for homeless households in Boston.

For news, updates, and funding opportunities for nonprofits and government agencies, visit our Continuum of Care page:

Continuum of Care

Ways to help

You can help someone experiencing homelessness. Volunteer with a nonprofit, donate clothes or food, and more.

Find Out How to Help
Back to top