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Leaning on research from General Assembly, we’ve made an update to our how-to pages that is already boosting engagement.

The report to document the quality and accessibility of residential and small business Internet service.

Whether you’re new to the area or a seasoned Bostonian, saving money as a college student is something we can all get behind.

By working with a local partner, we’re keeping ourselves honest when it comes to accessibility.

During the 2020 election, we used our City brand to help bring trust and clarity to the voting process.

Show off your Boston pride and creativity in our third holiday Boston "B" contest!

Thanks to a user experience research group, we’re designing a more intuitive version of one of our more popular pages.

Thanks to some eye-opening user research, we’re re-thinking our approach to how we craft and send City newsletters.

Working from Code for Boston’s initial Alexa Skill deployment, we teamed up with General Assembly students to improve the design of our new voice application.

We’re always looking for support to tell the stories of Boston. This summer, we got help from three local high schoolers.

Our goal is to build digital experiences that work for all residents. That means we are constantly looking to make digital tools better and more accessible for our users. We wanted to highlight some...

Our seven-minute documentary about the creation of markers at the Boston Marathon bombing sites has now received award recognition.

We have new and updated information on that we think might be helpful to you this summer.

If someone gets a code enforcement ticket but they’re not sure what it is, will they pay the fine? Probably not. With a new envelope design, we’re hoping to fix that.

We asked. You answered. Here's a look at the 17 new designs to come out of our Holiday "B" design contest.

We’re now accepting applications for summer fellowships on the Digital Team and in the Innovation and Technology cabinet.

We’re sharing more creative stories behind City government.

After more than two years of work, you can order City of Boston birth, marriage, and death certificates online.

The City of Boston wants to celebrate our logo, the Boston "B", and we need your help.

Boston summers are the best kind of summers. Good thing this one is far from over.

We’re working to provide information that makes it easier for people to get back on their feet.

This week, we launched a Request for Proposal (RFP) looking for a partner to help us improve the user experience of our digital tools and applications.

The sun is shining, the birds are chirping, and we have some fresh content to share with you.

With the help of a General Assembly group, we’re fine-tuning our designs for a popular legacy application.

You may have noticed some minor but important adjustments to in recent weeks.

After the success of our death certificates purchasing app, we decided to flip the switch and tackle a much happier topic — birth.

The Digital Team has extended its user-focused approach to City forms and applications.

What started as a development exercise has become a larger effort at the Digital Team.

As we say goodbye to 2018, we’re looking back on some big Digital Team projects from the last few months of the year.

Applications are now open for our 2019 summer fellowship program.

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