Last updated: 4/9/20

Boston Home Center

The Boston Home Center is the City’s one-stop shop for homebuyers and homeowners.

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COVID-19 update: Due to the current public health emergency, we are not able to accept walk-ins for counseling. Our call center is open. Please call 617-635-4663 or email us at HomeCenter@boston.gov with any questions about our programs. If you need help, make sure to check out our Rental Relief Fund, as well as our mortgage relief partnership with 12 local banks.

The Boston Home Center helps Boston residents purchase, improve, and keep their homes. We offer training, financial help and counseling to first-time homebuyers, guidance and funding for homeowners for home improvements, and counseling to help families avoid foreclosure. The Home Center also markets homes developed for income-eligible, first-time homebuyers.

Contact information

The Boston Home Center is located at:

26 Court Street, 9th floor
Boston, MA 02108
Phone: 617-635-4663
Office hours: Monday through Friday, 9 a.m. - 5 p.m.

We hold classes around the City of Boston. Find out more about our classes.

Have mortgage worries?

If you are a Boston homeowner worried about making your mortgage payments because your income has been affected by COVID-19, Mayor Walsh wants you to know that help is available for you. During this health emergency, it may be possible for you to defer your mortgage payments.

Who to contact

If you need help or to find out more, please contact the Boston Home Center at homecenter@boston.gov or call 617-635-4663 and press 3 for help.

The City is working hard to ensure that homeowners are able to stay in their homes during through this crisis. Please call or email for help.

You can also visit Making Home Affordable or call 888-995-HOPE (4673) to find a housing counselor who can help you.

How we can help

During the current health emergency, you may be eligible to defer your mortgage payment by as much as three months with no penalties. We have more information on the bank partnership online. Make sure to contact your lender.

Participating banks:

Bank of America
Boston Private
Cambridge Trust
Century Bank
Citizens Bank
City of Boston Credit Union
Dedham Savings
Eastern Bank
Mortgage Network, Inc.
Prime Lending
Salem Five Bank
Santander Bank

We also have more information in our mortgage relief press release.

First-time homebuyer help

Get financial help

Learn more about our down payment and closing cost assistance program for first time home buyers purchasing in Boston.

Participating Lenders

View our list of participating lenders.

Learn how to buy a home

Our classes will help you navigate the homebuying process.

Affordable home lotteries

Homes you can afford

Learn about upcoming properties and the Neighborhood Homes Initiative.

Affordable home application

Download the application for the Neighborhood Homes Initiative lottery.

Join the Homebuyer Club

The Homebuyer Club connects you with resources for buying a home in Boston. Find out how to join.

Meet the people we help

Each year, the Boston Home Center helps hundreds of people buy, fix, and keep their homes. We'd like you to meet a few of them.

Resources for homeowners

Apply for a home repair loan

Get a home repair loan for your triple decker

Get financial help to remove lead

Loan management

Foreclosure prevention and intervention

Apply for an Additional Dwelling Unit loan

Resources for senior homeowners

Apply for senior home repair

Join the seniors save program

Is your home lead safe?

Do you have an older home in Boston? Does a child under six years old spend a significant amount of time in it?

Older buildings often contain dangerous lead paint. We may be able to give you financial help to make your home or investment property safe from lead. Learn more about the program.