Boston Home Center
The Boston Home Center is the City’s one-stop shop for homebuyers and homeowners.
COVID-19 update: Due to the current public health emergency, we are not able to accept walk-ins for counseling. Our call center is open. Please call 617-635-4663 or email us at HomeCenter@boston.gov with any questions about our programs. If you need help, make sure to check out our Rental Relief Fund, as well as our mortgage relief partnership with 17 local banks and lenders.
The Boston Home Center helps Boston residents purchase, improve, and keep their homes. We offer training, financial help and counseling to first-time homebuyers, guidance and funding for homeowners for home improvements, and counseling to help families avoid foreclosure. The Home Center also markets homes developed for income-eligible, first-time homebuyers — you can learn more about income eligibility online.
The Boston Home Center is located at:
26 Court Street, 9th floorBoston, MA 02108
Phone: 617-635-4663
Office hours: Monday through Friday, 9 a.m. - 5 p.m.
We hold classes around the City of Boston. Find out more about our classes.
Have mortgage worries?
If you are a Boston homeowner worried about making your mortgage payments because your income has been affected by COVID-19, Mayor Walsh wants you to know that help is available for you. During this health emergency, it may be possible for you to defer your mortgage payments.
Who to contactIf you need help or to find out more, please contact the Boston Home Center at homecenter@boston.gov or call 617-635-4663 and press 3 for help.
The City is working hard to ensure that homeowners are able to stay in their homes during through this crisis. Please call or email for help.
You can also visit Making Home Affordable or call 888-995-HOPE (4673) to find a housing counselor who can help you.
During the current health emergency, you may be eligible to defer your mortgage payment by as much as three months with no penalties. We have more information on the bank partnership online. Make sure to contact your lender.
Participating banks:- Bank of America
- Berkshire Bank
- Boston Firefighters Credit Union
- Boston Private
- Cambridge Trust
- Century Bank
- Citizens Bank
- City of Boston Credit Union
- Dedham Savings
- Eastern Bank
- Leader Bank
- MassHousing
- MHP - ONE loans
- Mortgage Network, Inc.
- Prime Lending
- Salem Five Bank
- Santander Bank
We also have more information in our mortgage relief press release.
First-time homebuyer help
Affordable home lotteries
Meet the people we help
Each year, the Boston Home Center helps hundreds of people buy, fix, and keep their homes. We'd like you to meet a few of them.
Resources for senior homeowners
Is your home lead safe?
Do you have an older home in Boston? Does a child under six years old spend a significant amount of time in it?
Older buildings often contain dangerous lead paint. We may be able to give you financial help to make your home or investment property safe from lead. Learn more about the program.
Help for Storm Damage to Your Home
Check out the Consumer Alert page for tips on filing a claim.
Find answers to common questions about homeowners insurance.
The Homeowners Guide walks you through filing a claim.
Re-sale process
Learn how to sell or buy an affordable deed-restricted home.
List your affordable deed-restricted home on the Metrolist.