COVID-19 information
Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:
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Transportation Department COVID-19 updates


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We have information related to the Transportation Department and City's response to the COVID-19 pandemic.

To help slow the spread of Coronavirus (COVID-19), we are following appropriate physical-distancing guidance for our daily work. We are also providing transportation discounts for key segments of our essential workforce.

As we continue to take precautions around public gatherings, we are working on ways to engage with you electronically. You can check the Transportation Department webpage and @BostonBTD on Twitter for updates.

Ticket help for healthcare workers

To make more parking spaces accessible for medical workers, tickets issued in near hospitals and care facilities will be waived on appeal during the course of this public health emergency.

You must appeal the ticket by emailing and sharing a copy of the ticket and your hospital ID.

Please note:
  • This new policy is retroactive. The timeline for healthcare workers to appeal a ticket has been extended to six months. 
  • With this policy, if a healthcare worker gets a parking ticket for a non-public safety reason (for example, overstaying a meter), the City will waive the ticket upon appeal.
  • Exemptions do not include public safety violations, such as blocking a hydrant, sidewalk or handicap ramp. 

Learn more about the policy

Temporary parking changes

To address the transportation needs of residents, healthcare providers, and businesses during the ongoing COVID-19 public health emergency, Mayor Walsh and the Boston Transportation Department (BTD) updated enforcement regulations and transportation services. 

  • Residents with a valid resident permit sticker will be allowed to park in a metered or two-hour parking space, without having to adhere to the time limit or pay a meter fee, within their specific neighborhood. 
  • Given challenges to finding alternative places to park in neighborhoods, we're not towing for street cleaning. Ticketing for street cleaning resumed on August 10. We're not ticketing for expired inspection stickers or registrations.

Learn more about the changes

Tow Lot

The City of Boston tow lot is only open Monday through Friday, from 7 a.m. - 11 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. In-person meetings are by appointment only. Please use our online scheduler. For more information, call 617-635-3900 or email

Postponed project meetings

Warren Street
Connect Downtown
Tremont Street (South End)
Massachusetts Avenue (Melnea Cass to Columbia Road)
Roslindale Bus Lanes
  • Open House on March 18 is postponed 
  • For more information about this project and to leave feedback, visit our website.


Street occupancy

You can apply for a street occupancy permit online. If you need a street occupancy permit for a construction emergency or for a crane ONLY, please use our online scheduler

Construction Management Plan

If you need to meet with the Boston Transportation Department for Construction Management Plan (CMP) review and negotiations, please use the Transportation Department's online scheduler