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Transportation Department COVID-19 updates


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We have information related to the Transportation Department and City's response to the COVID-19 pandemic.

To help slow the spread of Coronavirus (COVID-19), we are following new guidance from Mayor Walsh regarding City-sponsored meetings and events. We have postponed all planned Open Houses for our projects. We will reschedule as soon as we can. For the foreseeable future, we also are canceling all upcoming Office Hours for the Connect Downtown project. We are anticipate holding our final Office Hours for the Silver Line Improvements project in April. 

As we continue to take precautions around public gatherings, we are working on ways to engage with you electronically. We will update you via email when we have more information. You can also check the Transportation Department webpage and @BostonBTD on Twitter for updates.

Ticket help for healthcare workers

To make more parking spaces accessible for medical workers, tickets issued in near hospitals and care facilities will be waived on appeal during the course of this public health emergency.

You must appeal the ticket by emailing and sharing a copy of the ticket and your hospital ID.

Please note:
  • This new policy is retroactive. The timeline for healthcare workers to appeal a ticket has been extended to six months. 
  • With this policy, if a healthcare worker gets a parking ticket for a non-public safety reason (for example, overstaying a meter), the City will waive the ticket upon appeal.
  • Exemptions do not include public safety violations, such as blocking a hydrant, sidewalk or handicap ramp. 

Learn more about the policy

Temporary parking changes

To address the transportation needs of residents, healthcare providers, and businesses during the ongoing COVID-19 public health emergency, Mayor Walsh and the Boston Transportation Department (BTD) updated enforcement regulations and transportation services. 

  • Residents with a valid resident permit sticker will be allowed to park in a metered or two-hour parking space, without having to adhere to the time limit or pay a meter fee, within their specific neighborhood. 
  • Given challenges to finding alternative places to park in neighborhoods, we're not ticketing and towing for street cleaning. We also will not ticket for expired inspection stickers or registrations.

Learn more about the changes

Postponed project meetings

Warren Street
Connect Downtown
Tremont Street (South End)
Massachusetts Avenue (Melnea Cass to Columbia Road)
Roslindale Bus Lanes
  • Open House on March 18 is postponed 
  • For more information about this project and to leave feedback, visit our website.

Office hours

At this time, office hours are postponed for our Connect Downton projects. We hope to offer our final Office Hours for the Silver Line Improvements in April.

Improved Silver Line: Dudley to Downtown
  • Next up: Wednesday, April 15 at Caffe Nero, 560 Washington Street, from 12 - 2 p.m.
  • Meanwhile, you can visit the project website.