COVID-19 information
For the latest updates, please visit our coronavirus (COVID-19) website:

Transportation Department COVID-19 updates

We have information related to the Transportation Department and City's response to the COVID-19 pandemic.

As we continue to take precautions around public gatherings, we are working on ways to engage with you electronically. You can check the Transportation Department webpage and @BostonBTD on Twitter for updates.

  • More information
  • Ticket help for healthcare workers

    To make more parking spaces accessible for medical workers, tickets issued near hospitals and care facilities will be waived on appeal. On April 20, the Boston Transportation Department’s ticket amnesty for healthcare workers will expire.

    You must appeal the ticket by emailing and sharing a copy of the ticket and your hospital ID.

    Please note:
    • This policy will expire on April 20, 2021.
    • The timeline for healthcare workers to appeal a ticket has been extended to six months. 
    • With this policy, if a healthcare worker gets a parking ticket before April 20, 2021, for a non-public safety reason (for example, overstaying a meter), the City will waive the ticket upon appeal.
    • Exemptions do not include public safety violations, such as blocking a hydrant, sidewalk or handicap ramp. 

    Learn more about the policy

    Temporary parking changes

    To address the transportation needs of residents, healthcare providers, and businesses during the ongoing COVID-19 public health emergency, the Boston Transportation Department (BTD) updated enforcement regulations and transportation services. 

    • Beginning September 7, 2021, residents with a resident permit sticker will no longer be allowed to park in a metered or two-hour parking space in their neighborhood without adhering to the time limit or paying a meter fee. All parking violations will be enforced.
    • Beginning Monday, March 1, street sweeping will resume in the North End, South End and Beacon Hill, and will resume citywide on April 1. Street sweeping ticketing enforcement will also resume on those dates respectively, and vehicles in violation will be subject to towing. Learn more about the street sweeping update.

    Tow Lot

    The City of Boston tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. For more information, call 617-635-3900 or email


    Street occupancy

    You can apply for a street occupancy permit online. If you need a street occupancy permit for a construction emergency or for a crane ONLY, please use our online scheduler

    Construction Management Plan

    If you need to meet with the Boston Transportation Department for Construction Management Plan (CMP) review and negotiations, please use the Transportation Department's online scheduler

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